About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is searching for an IT leader to increase and protect our productivity through the use of technology. A person who understands customer obsession and wants to build a culture of customer first, partnerships across all boundaries, and has the desire to evolve the value of digitization and information technology. You lead the Information Technology vision, strategy and capabilities across the enterprise. This includes four teams: business solutions, customer success (collaboration, service desk, production operations, and trade procurement), enterprise engineering, and enterprise architecture and solutions. Reporting to the CFO, the IT leader will give oversight and direction to Information Technology and business leaders on strategy, standards, and opportunities for shared services and economies of scale. You will be an essential contributor to our strategy and planning process and will oversee operations, technology and digital innovation. It is necessary for the leader to build productive relationships with all business leaders, acting as a true partner and making IT a business enabler. Twitch Information Technology supports more than 1600 employees globally.

You Will:

  • Create a strategic Information Technology vision for Twitch that supports our goals, and can build on that vision.
  • Partner with executive teams to establish business and system requirements for new technology projects.
  • Build technology vendor partnerships, and can oversee multiple vendor relationships to ensure the best performance and financial return.
  • Leverage and maintain a deep knowledge on a broad range of vendor technology solutions; and can select the most appropriate technologies to support the business
  • Improve appropriate IT organizational structure to support the needs of the global business, including balancing the compliment of in-house and outsourced IT services
  • Prioritize and provide approvals and controls for projects across the organization as they relate to selection, acquisition and development of major information systems. 
  • Review major hardware, software and maintenance acquisition contracts to pursue master agreements to capitalize economies of scale.
  • Partner with InfoSec to implement comprehensive approaches to cybersecurity and risk management.
  • Partner with Infosec and business leaders to ensure compliance with security standards, SOX, and PII. 
  • Guide the development of the IT organization to ensure appropriate skills are in place to align with Department strategy needs, including succession planning for unique skills.
  • Demonstrate experience with SaaS, cloud-based, and outsourced solutions through third-party providers.
  • Experience designing and managing a governance framework across the spectrum of service delivery.

You Have:

  • 15+ years of career experience in technology, including at least 8 leading service, engineering and technical  teams.
  • Able to work collaboratively with diverse leaders, communicate a vision and strategy and build consensus.
  • Experience leading complex, major change programs; demonstrated skills in change management.
  • Able to articulate ideas to technical and non-technical audiences; strong written and oral skills.
  • gram management teams.
  • 5+ years of experience managing products, budgets and justifying resource needs to senior leaders and finance partners. 
  • Technology leadership experience in a global environment.
  • Experience establishing and communicating vision, plans, and status.
  • Experience managing internal customers and external service providers inclusive of contracting. 
  • Experience leading an agile development organization.
  • Team building skills – can bring people together, develop and motivate staff members, create challenging projects for team members, and instill a high sense of pride in the team’s accomplishments.
  • Commitment to the highest ethical and professional standards.
  • An advanced degree in a related field, such as computer science, engineering and/or business (MBA) or equivalent.

Perks:

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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