About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is building the future of interactive entertainment. Every part of the work we do is with the goal of making Twitch even more efficient, resilient, and responsive. The Global Infrastructure Business Operations Team focuses on providing business support to internal Twitch teams and our infrastructure technology partners. You will manage the full life cycle of our contracts while maintaining data integrity across several different systems. You will not only have previous knowledge of contracts management but also be able to improve and refine existing processes.

You Will:

  • Manage the life cycle of infrastructure contracts including drafting and negotiations, approval, execution, renewal or termination
  • Partner with Business Development, Legal, and Finance teams to draft commercial contract terms, pricing, scope, schedule and milestones
  • Design, improve and refine contract workflows, processes, metrics, and retention of essential documents and data. 
  • Track expiration of contracts and manage cancellation and renewal policies
  • Mediate between internal Twitch teams and global vendors to resolve any contractual issues. Provide advice or consultation on legal or commercial risks related to contract language
  • Coordinate with billing teams to reconcile invoices against projected spend and contracted services. 
  • Ensure vendors comply with contract terms and service level agreements
  • Maintain and reconcile financial data in Salesforce and create financial forecast reports for budget planning.
  • Advise the development of our contracts management system to automate manual tasks and improve our reporting dashboards

You Have:

  • Bachelor’s degree or related work experience
  • 2+ years of experience in procurement, sourcing, or contracting
  • Experience providing advice and consultation on legal and commercial risks related to contract language
  • Experience designing contract management concepts and processes
  • Experience working with business, technical, legal and finance teams in a multi-jurisdictional environment
  • Experience providing reports and dashboards for financial planning and analysis

Bonus Points

  • 2+ years of experience with infrastructure technology (such as datacenter space and power, hardware, software licensing, cloud services, network connectivity) suppliers and procurement contracts
  • Familiarity with Salesforce, DocuSign or other contracts management related systems
  • Experience implementing and administering a contracts management system


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).


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