About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Reporting to the Head of Global Workplace & Real Estate, the Facilities Management Operations Partner will oversee the workplace operational responsibilities which include business case development, operational management reporting, support of capital and operational planning activities, and other special projects. You will also manage the global lease administration function, ensure database accuracy, audit preparedness and accounts payable and receivable oversight. You will develop, recommend and implement policies and procedures to ensure sound fiscal planning, control, and reporting aligned with the direction of the Workplace and Real Estate teams.

You Will:

  • Manage the Workplace planning process, forecasting, establishing performance metrics, and standard management reporting. 
  • Establish overall departmental priorities and ensure that all deadlines are met.
  • Support the oversight of third-party contractual service level agreements and critical performance indicators.
  • Interpret, develop, recommend, and implement department policy, procedure, and process changes. 
  • Use creative thinking to aggregate data from multiple sources and create policies and create Workplace programming standards.
  • Partner with the Employee Experience team to understand ways to support talent attraction and retention.
  • Review input from staff and departmental leaders to assist with business case development. Provide commentary and guidance concerning strategic programs.
  • Define and evaluate the services needed to support the total workplace environment.
  • Regularly reviews operational processes to streamline and improve productivity.

You Have:

  • 7+ years of operations facility management experience for a team of 500+ employees in multiple locations.
  • Experience managing operating budgets and financial management skills.
  • Excellent people and communication skills.
  • Strong customer focus.
  • Ability to travel
  • Experience with real estate concepts and the ability to work with different teams.

Bonus Points

  • Working knowledge of architectural, electrical and mechanical systems.
  • Experienced writing white papers, policies, and programming standards.

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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