About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is building the future of interactive entertainment, and our video delivery service is at the core of that vision. Helping Twitch always stay ahead of the curve requires building robust and scalable infrastructure tools that can really dig into our current environment and forecast where we need to go. As a Salesforce Engineer on the Global Infrastructure team, your job will be fixated on improving the operational efficiency of the BizOps team by enhancing their Salesforce CRM instance and mentoring the rest of the technical team on Salesforce tooling and development. This position will be tasked with interacting with end users to identify technical and reporting needs within the team, as well as being responsible for the hands-on delivery of new features and integrations based on the output of those conversations.

You Will:

  • Work closely with Business Operations stakeholders to identify and execute current and emerging user needs
  • Work directly with end users to support reporting and administrative needs
  • Ensure data integrity and quality
  • Design, develop, and deploy enhancements to the Salesforce instance to support process automation
  • Maintain expert level knowledge of Salesforce system architecture and development best practices to scale an instance supporting global users across multiple business units
  • Build and maintain integrations with other business and internal product APIs
  • Maintain and evolve existing Salesforce codebase
  • Stay up to date on the latest industry standard implementation details regarding Salesforce and relevant technologies
  • Write maintainable code with extensive test coverage, working in a professional software engineering environment (with source control, dev/stage/prod release cycle, continuous deployment).
  • Collaborate across the company to design and build scalable developer tooling and best practices

You Have:

  • 3 years of hands-on experience with Salesforce configuration and customization (Apex, Visualforce, Lightning, etc.)
  • Salesforce Platform Developer II certification or equivalent experience
  • Experience with Salesforce data loading tools, web services, middleware (such as Dell Boomi, Informatica, etc.)
  • You speak Agile, fluently
  • Experience with Salesforce Sales Cloud, Service Cloud, & Marketing Cloud
  • Strong organizational, planning, and time management skills
  • Experience with APTTUS Contract Management Software (CLM)
  • Experience with Amazon Web Services (AWS)
  • Experience with ServiceNow
  • Experience in version control and continuous delivery systems (such as Git and Jenkins)
  • Experience in a client or internal customer facing technical role

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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