About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Would you like to join a team focused on the deployment and operational excellence of web services? We guide education for the teams that build Twitch client applications and the services that power them. These platform teams enhance developer productivity at Twitch and by joining this team you’d create content that does the same thing. We’re looking for a writer to help document new features and improve existing docs based on customer feedback.

As a Programmer Writer at Twitch, you'll work directly with internal software development teams in a diverse, distributed environment. You'll collaborate with software developers and technical program managers to produce high-quality technical content for Go developers and programmers. This role reports to our Senior Product Manager in Irvine, CA.

You have a technical background that enables interaction with Software Development Engineers, Product Managers, and Technical Program Managers. We hire people with a broad set of technical skills. Ideally, you have both a technical background and the ability to deliver high-quality technical documentation. While we don’t expect you to be an expert in all of these areas, we hope you are excited to learn about them!

You Will:

  • Write, improve, and test technical documentation and code examples
  • Collaborate with engineering teams to create or acquire meaningful code examples in Go, JavaScript or other programming languages
  • Gather, analyze, and respond to customer feedback and data
  • Provide feature and bug input to engineering teams
  • Work with engineering teams and product management teams to prioritize work items
  • Establish writing projects and determine priorities
  • Guide documentation planning with engineering teams
  • Support the planning and delivery of developer education programs, like workshops and new hire onboarding classes.

You Have:

  • 3+ years experience writing for developer and technical audiences: blog, product documentation, or technical information
  • Experience with web development, cloud computing, IaaS, PaaS, or related areas
  • Ability to write sample code in at least one of the following programming languages: Go, Java, .NET, JavaScript, Python, or Ruby
  • Experience designing, planning, and delivering content projects
  • Experience working on or closely with software development teams

Bonus Points

  • Experience working with agile project management methodologies
  • Experience working with Markdown-based documentation systems
  • Experience working with Git or similar distributed version control system
  • Technical experience in a major technology area such as Compute, Storage, Database, Developer Tools, Machine Learning, Security or IoT

Perks

  • Medical, Dental, Vision & Disability Insurance, 401(k), Maternity & Parental Leave, Flexible PTO, Commuter Benefits, Amazon Employee Discount, Monthly Contribution & Discounts for Wellness Related Activities and Programs (e.g., gym memberships, off-site massages), Breakfast & Lunch Served Daily, Free Snacks & Beverages.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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