About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

This person will support the French Sales Team and be the main point of contact for our advertisers and agencies. They will manage the media and custom components for sold campaigns.

You Will:

  • Be main client facing point of contact for post-sale campaigns to ensure smooth execution and delivery
  • Provide highest level of customer service to clients
  • Enter IO into Order Management System
  • Verify accuracy of Internal IO and Client Insertion Order
  • Clarify any questions Ad Operations may have about the plan
  • Work with Ad Operations to troubleshoot live campaigns
  • Provide clients with weekly reporting and delivery analysis
  • Keep Sales apprised of all key issues, updated and relevant data throughout campaign process
  • Work with Finance team on any new client approvals

You Have:

  • Online media experience, ideally in management of digital advertising campaign
  • Works in a team oriented, high-energy environment with minimal supervision
  • Excellent written, presentation and oral communication skills in French and English
  • Able to proactively troubleshoot and problem solve quickly and though the proper escalation process
  • Excellent collaboration skills
  • Proficient in English
  • Working knowledge of Microsoft Office: PowerPoint, Excel, Word and Salesforce

Bonus Points

  • Understanding of video gaming industry
  • Previous media agency or ad sales company experience
  • Salesforce and adserver familiarity

Perks

  • Medical, Dental & Vision 
  • Disability Insurance (Short & Long)
  • Life Insurance
  • Amazon Employee Discount
  • Paid Time Off & Holidays
  • Maternity, Paternity & Parental Leave
  • Commuter Benefits
  • Savings Plan in addition to Statutory Pension Plan

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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