About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

We're looking for a Program Activation Manager to join our award-winning Brand Partnership Studio. You will work closely with our Creative Strategist, Creative Production, Client Services and Sales teams. They will also work directly with external brands, agencies and production vendors to manage creative campaigns that help guide Twitch’s sales goals. Working from our New York office, you will oversee multiple creative projects and internal/external partner relationships simultaneously. You will be primarily post-sale -- focusing on the delivery of outstanding campaign executions smoothly, within budget and on time. We’re looking for someone to help us deliver white glove service to our advertising clients, while consistently expressing a 'can do' attitude.

You Will:

  • Manage execution, management and quality control of all custom solutions projects from sale to project completion, ensuring client satisfaction, meeting all timeline milestones and delivering within the approved budgets 
  • Actively serve your projects through cross collaboration with all partners at all stages of every project
  • Create schedules and budgets across all projects
  • Secure approvals, coordinate action items and communicate with design and sales to maintain workflow through the final asset release
  • Advise clients about production recommendations, risks, challenges and solutions
  • Alongside our client services team, be accountable for client relationships after the program has sold through, with special attention to profitability, tracking and managing resource use, financial reporting and billing
  • Collaborate closely with the West Coast and Midwest teams

You Have:

  • 3+ years of experience in a client services / project management role, working with and delivering to external clients
  • Experience with digital technologies
  • Resolve conflicts by finding win-win scenarios for everyone
  • Experience with task management software
  • Thrives on project timelines
  • Proven ability to prioritize and manage multiple tasks, projects and ever-changing priorities to meet goals and deadlines
  • Ability to operate with autonomy and discretion
  • Comfortable working non-traditional hours as needed, including travel

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages)
  • Breakfast & Lunch Served Daily

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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