About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is searching for an Employee Relations Manager to join the Twitch People and Places team. Reporting to the Lead People Partner, you will establish employee relations processes for Twitch to ensure our organization’s treatment of employees is fair, respectful, and consistent with our business values. With a focus on the US, and an oversight of international, you will review and establish process, policies and training to enable issue resolution and increase manager capability. You will also mentor People Partners to refine their skills in this speciality.

This isn’t just about running a smooth process, as a member of our team, you need to have a solid understanding of our business, a connection to our employees and a passion for our culture. You will develop relationships across the organization which enable you to better understand the employee experience, proactively address pain points, and ensure a workplace where everyone can contribute.

You Will:

  • You will manage important employee relations issues that are highly sensitive and require building trust and collaboration, such as: workplace investigations, consultations on challenging employee situations, manager training. Balancing time between projects and crisis-response is an essential component for success in the position.
  • You will also work as a project manager on programs that improve employee relations. For example, you will:
  • Develop and deliver employee and manager training modules
  • Design, collect, and analyze multiple levels of employee feedback, and conduct and oversee employee relations and vulnerability assessment programs
  • Partner on improvement in communication vehicles and practices
  • Collaborate with HR and Legal partners to analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations

You Have:

  • At least seven years direct experience in employee relations, labor relations, or labor/employment law with an emphasis on employee relations work 
  • Solid understanding of federal and state employment and labor laws, and of a broad spectrum of employee relations matters
  • Demonstrated you are a collaborator
  • Experience in designing and delivering successful employee relations programs and related training
  • A bias for action, and thrive in a dynamically growing environment
  • High-quality judgment, sound decision-making capability and handle confidential information with care
  • Strong project and time management skills, and are comfortable managing concurrent projects to closure
  • Ability to travel up to 30% of the time

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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