About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

The Viewer Experience team builds the products that help 100M+ viewers discover and connect with the millions of Streamers creating content. Leading a team of 9 Product Managers (PMs), the Director of Viewer Product oversees Twitch’s sitewide navigation and architecture, recommendations, search and discovery products, notifications, account creation and new viewer on boarding. 

The Director of Viewer Product will set a strategic vision which will inspire and directly guide the work of a team of more than 100 Engineers, Applied Scientists, Technical Program Managers (TPMs) Designers and Analysts. Reporting to the VP Viewer Experience, the Director of Viewer Product is one of Twitch’s most senior product leaders, working with Revenue, Creator and Community product teams and the Executive team to ensure a seamless and delightful experience for every member of Twitch’s Community.

You Will:

  • Define and articulate an inspiring vision for Viewer Products at Twitch, synthesizing what you learn through your personal obsession with improving the experience of our customers into a cohesive strategy for the org and the company.
  • Manage, Mentor and guide 9 PMs to deliver on the individual experiences that make up your strategy
  • Partner with Engineering, Applied Science, Design and TPM leaders to prioritize our work and ensure we’re delivering the highest value products, at the highest quality, to our customers.
  • Represent the VP Viewer Experience and Viewer Org in Executive meetings and critical forums, delivering insights about our customers, confidence in our roadmap and accepting and seamlessly incorporating feedback

You Have:

  • 5 or more years of Product Development Experience working at significant scale, with a minimum of 2 years as a PM (we firmly believe that Engineering, TPM and Design experience is valuable for PMs and counts towards time in role).
  • At least 2 years of direct people management experience 
  • A commitment to contributing to the creation and maintenance of a diverse and welcoming work environment 
  • A Computer Science background OR at least 2 years directly working with Machine Learning teams

Bonus Points

  • Experience with “zero to one” development, either at a start up or on a completely new team/product line/technology
  • Direct experience with Discovery, Notifications, Search or Video Products

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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