About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position 

As the Partnerships Associate, Southern Europe (Italy), you will onboard and develop regional content creators and work on strategic initiatives tied to content growth. You will be the point of contact for individual creators and other broadcasting partners in Italy. As the ideal candidate, you are familiar with the creator market in these countries, have strong organizational skills, client management experience, a customer service mentality and the ability to execute under evolving timelines. You also have a passion for gaming and the desire to turn that passion into a career.

Being part of the EMEA Partnerships team in London, you will experience a multicultural work environment with great opportunities for personal and professional growth.

Responsibilities

  • Manage and strengthen relationships with existing partnered content creators
  • Assist individual creators with maximising their use of the platform
  • Identify, develop and recruit content creators to use the platform
  • Create, manage and execute local strategic initiatives  which provide value to broadcasters
  • Track, manage and report key performance metrics, objectives and goals
  • Collaborate with Marketing, BD, PR, Sales, and Content teams
  • Proactively gather feedback on Twitch products and present to internal stakeholders
  • Bridge the language barrier between Twitch and the local community
  • Work with our Customer Support team to help resolve partner inquiries
  • Maintain a promotional event calendar that covers professional, community, and charity events

Requirements 

  • Excellent written and verbal communication in Italian and English as well as excellent interpersonal skills
  • 2+ years of work experience in account management
  • Ability to travel to gaming conventions, industry events and to meet clients - more than 30 days of travelling a year
  • Understanding of common online video and online advertising metrics
  • Developed an understanding of the traditional and digital media sector
  • Must be organized, strategic, creative and be able to clearly communicate how plans will deliver against organizational goals
  • Self-starter mentality - must be able to effectively work independently and autonomously
  • Goal-oriented: focused on setting and exceeding personal, team, and organizational goals
  • Interpersonal skills: effectively communicating, building rapport, and relating to others at all levels
  • Capable of managing and completing multiple projects and priorities at the same time within a rapidly changing environment
  • Proficient in MS Word, PowerPoint, Excel, Google docs and sheets

Bonus Points

  • Bachelor’s degree in Communication, Business, Marketing, or International Studies
  • Written and verbal fluency in one (or more) other language(s)
  • Familiarity with Twitch as a user and broadcaster
  • Broadcast licensing, commissioning and/ or distribution experience in digital or traditional sectors
  • Strong existing relationships with gaming community content creators
  • Strong existing relationships with media companies in Southern Europe
  • Experience with CRM tools like Salesforce
  • Experience with live video content creation
  • Previous employment at a games industry and/or broadcast media company

Perks

  • Private Medical Insurance
  • Dental, Vision & Life Insurance
  • Pension Plan
  • Maternity & Parental Leave
  • Paid Time Off & Holidays
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, etc.)
  • Lunch Served Four Times a Week
  • Free Snacks & Beverages

 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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