About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to outstanding esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate and grow their personal interests and passions. We’re always live at Twitch. Keep an eye on all things Twitch on Linkedin, Twitter and on our Blog.

About the Position 

As the Senior Account Manager in Brazil, you will onboard and develop regional content creators and work on strategic programs tied to content growth. You will be the contact for essential broadcasting partners across the region. As the ideal candidate, you are familiar with the creator market in these countries, have client management experience, a customer service mentality and perform under evolving timelines. You also have a passion for live content / gaming and the desire to turn that passion into a career.

Responsibilities

  • Manage and strengthen relationships with existing partnered content creators
  • Assist individual creators with maximizing their use of the platform
  • Identify and recruit content creators to use the platform
  • Business development, from outreach to contract negotiation and execution
  • Create local strategic projects which provide value to broadcasters
  • Track and manage essential performance metrics and goals
  • Collaborate with Marketing, BD, PR, Sales, and Content teams
  • Gather feedback on Twitch products and present to company partners
  • Bridge the language barrier between Twitch and the local community

Requirements 

  • Fluency in Portuguese and English
  • Customer service experience
  • Account management experience
  • Understand common online video and online advertising metrics
  • Developed an understanding of the traditional and digital media sector
  • Ability to travel to gaming conventions, industry events and to meet clients - more than 30 days of traveling a year

Bonus Points

  • Familiarity with the Twitch platform as both a user and broadcaster
  • Passion for streaming, gaming, and esports

Perks

  • Stock options 
  • Private Medical Insurance
  • Dental, Vision & Life Insurance
  • Pension Plan
  • Maternity & Parental Leave
  • Paid Time Off & Holidays
  • Commuter Benefits
  • Amazon Employee Discount
  • Vale refeição (meal credit) 
  • Parking 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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