About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog.

About the Position 

Twitch is building the future of interactive entertainment. Every part of the work we do is with the goal of making Twitch even more efficient, resilient, and responsive.

We are rapidly expanding our infrastructure worldwide and are looking for someone who can help facilitate the growth of the Twitch Network.

The Twitch Global Infrastructure Planning and Acquisition Team is directly involved and responsible for the strategy, acquisition, implementation, and relationships with strategic vendors and partners to expand and grow the Twitch's network footprint across the world. As part of this team is the Interconnection Strategy Team which sets our settlement-free and Internet Exchanges strategy, engages with peers, attend conferences and represent Twitch, grow our interconnection capacity and plan our future connectivity strategy.

This role is suited for someone looking to work with multinational companies on a global scale, who is excited by rapid growth and is willing to chart new territories and define new processes where there is none.

Responsibilities

  • Building and maintaining strategic long-term relationships with ISPs for effective, efficient, and scalable delivery of Twitch content to users
  • Identify and negotiate Internet interconnection and peering
  • Communicate progress and collaborate with a wide variety of internal teams including business development, network operations, and deployment/provisioning teams
  • Extract data from network tools to build traffic matrices
  • Support team in optimizing traffic patterns to minimize unit price
  • Create, update, and promote internal documentation, reports, and process documents
  • Work on real time QoS measurement to track and detect issues
  • Work on capacity planning and evolution of all interconnections for the edge network
  • Help develop internal tools for statistics and measurements (IP)

Requirements 

  • 8+ years of Internet Interconnection work including technical and commercial knowledge of internet providers and telecommunications providers in SEAsia and India. Bonus for additional professional experience in either North/South America and Europe
  • Strong Network Engineering background with deep understanding of routing protocols and network hardware technologies (routing, switching, and load-balancing)
  • Experience interpreting contracts and other legal documents
  • Excellent written and verbal communication skills
  • Excellent time management skills, ability to work with remote teams distributed around the globe, and without day-to-day direct supervision
  • Relationship management experience
  • Understanding of Internet networks, architectures, market pricing, capacity availability, and service providers
  • Bachelor’s degree or related work experience
  • Willing to travel up to 30% of the time

Bonus Points

  • Prior experience as a network engineer
  • Past employment with large content providers
  • Ability to work with distributed teams or different time zones

Perks

  • Medical Insurance
  • Health Screenings
  • Life Insurance
  • Maternity & Parental Leave
  • Paid Time Off
  • Top of the line technology to help you build your own workspace

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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