Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Position
The Consumer Communications Director will be responsible for building narratives, campaigns, and stories that promote an understanding of and interest in Twitch and our community.
You’ll work closely with a number of teams internally including partnerships, marketing, and content to promote who and what is streaming on Twitch; as well as product marketing and product management to develop strategic and creative plans to launch new features, communicate updates, and keep our communities informed on the benefits of what we’re building.
Develop and execute consumer media strategies for creators and content categories including gaming, music, and traditional sports
Lead communications for Twitch’s annual community event in North America, TwitchCon
Identify opportunities to engage creators and viewers around current events or other company, cultural or industry moments
Establish a deep understanding of Twitch’s products and develop stories that translate those concepts to broad consumer audiences
Develop and nurture relationships with key lifestyle, culture, and gaming reporters
Act as a trusted, strategic thought partner to peers and executives
Craft the foundational materials needed to deliver compelling, consistent narratives
Help to manage company response for crisis and emerging issues, working across Twitch to craft messaging and respond quickly and effectively
Identify and support executive speaking opportunities
Manage US agency partner
8+ years of experience in public relations or journalism, including experience working in-house
Strong, established relationships with a broad range of media and outlets
Experience working closely with high-level executives
Experience managing PR agencies or teams
Excellent written and oral communication skills and comfort acting as a company spokesperson
Ability to exercise sound business judgment in fast-paced, changing, and sometimes ambiguous situations and environments
Enthusiasm for Twitch and our community
Experience in entertainment, media or user-generated content businesses
Experience supporting large-scale company events
Medical, Dental, Vision & Disability Insurance
Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
Breakfast, Lunch & Dinner Served Daily
Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.