About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position 

As a Sales Enablement Program Manager, you will help analyze sales enablement needs, design & develop learning and other enablement programs, and evaluate & iterate on an on-going basis. We're looking for someone creative and with an Instructional Design or learning background with strong business presence to help manage cross-functional relationships and drive programs with internal stakeholders and external vendors from start to finish.

Responsibilities

  • Design and develop, in conjunction with outsourced vendors, learning assets for our global teams to support learning at scale.
  • Establish and implement an instructional design methodology for both instructor-led content and self-paced, digital content which delivers a blended and “right-sized” experience for audiences within the scope of assigned projects.
  • Work closely with internal and outsourced facilitators to develop effective and engaging training programs for current and newly-hired employees.
  • Assist in the implementation of a range of training programs based on business needs.
  • Conduct content development sessions and lead discussions around how to identify learning objectives and which learning modalities are most appropriate.
  • Identify and define the ROI metrics for the sales methodology and utilize for continuous improvement.
  • Build relationships with L&D and other cross-functional business partners, globally, to collaborate on skill gaps and learning priorities.

Requirements 

  • 3+ years in an L&D or Sales Training organization.
  • Experience in consulting with leaders and stakeholders, with a proven track record of establishing relationships and the ability to be a strategic partner (vs. just execution).
  • Business acumen and marketing familiarity.
  • Experience designing and delivering learning programs to reflect knowledge in adult learning principles, both inside and outside of traditional classroom environments.

Bonus Points

  • Experience both designing and facilitating content.
  • Experience selling.
  • Experience in the tech industry.

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast & Lunch Served Daily

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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