About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position 

Twitch is searching for a Salesforce Administrator to manage the Business Systems that support the Global Ad Sales Organization.  The main system of focus will be Salesforce, but other common cloud based apps found in the sales stack will also need to be supported.  This role will work closely with the Business Systems Director to execute projects laid out by the Business Systems roadmap and support the day to day application needs of the org.


  • Support the day-to-day application needs of our growing Ad Sales organization across Salesforce, Salesforce Analytics, Pardot, Anaplan and Asana.
  • Hands-on configuration of Salesforce including user management, security, custom objects, page layouts, validation rules and workflows.
  • Work with cross functional teams to build enhancements and integrations that scale.
  • Partner with Salesforce developers to solution when customization is needed.
  • Design, build and deliver projects laid out by Twitch’s Business Systems roadmap.
  • Partner and consult with the business to identify and define business requirements.
  • Identify operational weaknesses and help improve processes to keep teams as efficient as possible.
  • Identify and implement short-term solutions while helping define the long-term solution.
  • Help troubleshoot and resolve bugs identified by end users.
  • Keep up to date with Salesforce releases, features and best practices.


  • 3+ years experience as a Salesforce Administrator 
  • Experience with business analysis and business process improvement
  • Highly organized, detailed oriented and ability to work independently 
  • Strong understanding of Agile based development practices 
  • Experience with Apex/Visualforce, JavaScript, HTML, CSS, etc.
  • Experience using Salesforce data load tools (ie. dataloader.io)
  • Advanced Excel skills (Macro, Pivot Tables, VLookups, etc).
  • Bachelor’s degree in Computer Science, Software Engineering or MIS 
  • Certified Salesforce.com Salesforce Administrator

Bonus Points

  • Advertising / Media experience is a plus
  • Experience using Salesforce Lightning and know limitations
  • You are a gamer; you understand the gaming world; you are a streamer/partner; you love Twitch; you know the Twitch product 
  • Certified Salesforce.com Developer

About You

  • Naturally curious – You’re always looking for ways to innovate and improve the status quo
  • Bias towards action – You take initiative and feel compelled to add value 
  • Builder mentality  – You do not shy away from raising your hand for projects; you love to build
  • Gritty – You roll up your sleeves and do whatever it takes to make things successful


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).


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