Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Position
The Trust & Safety product team ensures Twitch is the safest place for communities to create, consume, and engage with live digital content. As the product owner of Sitewide Safety on our team, you will be responsible for the long-term vision, strategy, and launch of large impactful products such as user reporting, report investigation tools, and onsite enforcement. This role works closely with teams across the company including safety specialists, policy, legal, and partnerships.
The ideal candidate will have extensive experience creating the product vision and roadmap for new or existing products, proven ability to develop strategic vision based on rigorous analytics, a passion for protecting users from harm, and excellent verbal and written communication skills with senior leaders across all stakeholders. In addition to defining, developing, and driving the roadmap and three year plan for sitewide safety, they will also be responsible for leading new product ideation and development that will have direct impact on millions of creators and viewers every day.
Lead the definition, design and construction of large scale products that protect users from harm
Lead the development of product strategy and vision supported by internal and external analysis
Review and assess safety risks for products across the company
Develop detailed, crisp business requirements, user stories, and product specifications
Manage prioritization and trade-offs among customer experience and performance
Identify and resolve strategic issues to meet team’s strategic, financial, and technical goals
Communicate product plans and results that influence senior executives
6+ years of relevant work experience in Product Management
3+ years experience working on consumer-facing or internal trust and safety products
Strong bias for action with ability to manage multiple priorities and create a sense of urgency
Experience collaborating with cross-functional teams to deliver products and projects on tight deadlines
Experience translating customer needs into innovative and detailed product requirements
Excellent verbal and written communication skills
Technical fluency; can understand and discuss mobile and web architecture and technologies, gauge complexity of a planned feature, make schedule tradeoffs, and evaluate roadmap timeframes with technical team members
MBA or Masters Degree
Experience in Trust & Safety at other companies
Experience in gaming or entertainment industry
Strong SQL proficiency
Medical, Dental, Vision & Disability Insurance
Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
Breakfast, Lunch & Dinner Served Daily
Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.