About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position 

The Twitch legal team is seeking an experienced paralegal to support a number of teams across our business on potential disputes and litigations, responses to governmental authorities, enforcement, and marketing/intellectual property matters. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts on Amazon legal teams and with our outside counsel, and have fun tackling the complex issues of our user community.

Responsibilities

  • Provide exceptional, responsive, and customer-focused user support in effectively resolving legal questions or escalations from our Trust and Safety (customer support and moderation) teams while managing legal risk for the company
  • Manage a number of disclosure queues, such as responses to customer inquiries in connection with privacy rights, general user requests, and litigation and regulatory inquiries and others
  • Conduct detailed and timely factual investigations, collect relevant records, and create accurate, complete, and relevant summaries of facts in connection with incidents, investigations, disputes, litigations, and regulatory responses
  • Manage intellectual property (trademark and copyright) enforcement and disputes in conjunction with internal business teams, Amazon legal teams and outside counsel. Investigate potential infringements, preserve evidence, initiate and pursue notice and takedown procedures or cease and desist letters, and, if necessary, coordinate further legal action 
  • Review marketing and promotional materials to ensure compliance with company policies and applicable legal requirements on content clearance, messaging and disclosures. Create trainings and best practices for delivery of marketing legal review
  • Design, develop, refine, and simplify legal processes by recommending and implementing systems and process changes to increase efficiency, support scalability, and ensure quality (such as established and documented SOPs and reporting against SLAs)
  • Manage supporting legal teams and outside counsel for quality assurance, timeliness, compliance with expectations, and progress against goals. Prepare and communicate regular reports of data (such as volume, status, outcomes) regarding matters. Organize and maintain required records and documentation in connection with matters
  • Collaborate with legal team members to improve processes and ensure business demands are satisfied.

Requirements 

  • Bachelor's Degree or equivalent; paralegal certificate required
  • 5 years + of paralegal work or equivalent experience, with at least some experience in a company setting
  • Experience supporting litigation, dispute management, regulatory responses, and/or intellectual property enforcement within a law firm or in-house legal department
  • Familiarity with laws and rules applicable to intellectual property and consumer protection (e.g. clearance, advertising, claim substantiation, promotions, and consumer privacy) and experience conducting legal review of marketing and promotions materials
  • Analytical, with meticulous attention to detail, and ability to investigate, understand, synthesize, and provide legal guidance on complex facts. A curious, critical thinker, with excellent judgment and problem-solving ability and the ability to resolve complex issues in creative and effective ways
  • Outstanding communications skills, including written, verbal, and interpersonal skills, and an ability to adapt to varying audiences
  • Collaborative, demonstrated team player, who can easily work in a business environment with colleagues across legal, product, marketing, content, support and others to gather relevant information, coordinate stakeholder input, and ensure timely resolution of matters
  • Strong organizational and project management skills; autonomously manage heavy workload and juggle competing priorities to meet tight deadlines and driving larger projects to completion
  • Appreciate incorporating data into legal decisions, and passionate about inventing or improving good processes to scale legal operations
  • Comfortable with potential exposure to difficult material. Trustworthy and maintains high ethical standards and professional integrity at all times. Handles highly sensitive information with complete discretion
  • Positive energy, enthusiasm, flexibility, confidence, an easy-going attitude, and a great sense of humor
  • Strong interpersonal skills and collegial attitude, collaborative team player who cherishes working with others.
  • Relevant technical degree or high level of comfort with technology.

Bonus Points

  • Experience with games, media or technology industry; experience with online and UGC services. Savvy -- with technology, social media, and cultural references.
  • Previous Program or Project Management experience
  • Experience working on creation or customization of tools used by legal teams
  • Notary Public

Perks  

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

I identify my gender as



I identify my gender identity as








I consider myself a member of the LGBTQ+ community



Race and Ethnicity








Military Veteran Status




Disability Status




U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Twitch are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.