Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Position
The Global Infrastructure team designs, builds and maintains the physical infrastructure of the live, interactive Twitch experience: a cost-efficient, low-latency, high quality of service video infrastructure. Serving 100+ million users every month, the Global Infrastructure team relies on a stable, ever expanding infrastructure including Network, Data Centers and Colocation sites around the world. You will help build and expand our footprint on a global scale to expand our reach to customers in existing and new countries.
As a Sr. Manager within Global Infrastructure, you will lead a team of professionals to deploy and augment our Video Edge PoPs around the world. You will manage the day to day relationship with our current vendors and hold them accountable for SLA violations. You will own Hardware Engineering and work with internal and external teams to make sure we are focus on best practices to increase utilization of current hardware while driving costs down. You will work to build an infrastructure capacity management team of data scientists to make sure we maintain our scaling capabilities.
You are an experienced manager with a background in Datacenter Operations, Deployments and Augments. You have experience in process management in order to reduce overhead and complexity. You have have built documented workflows to reduce deployment times and to make sure all work is completed on schedule. You have hired and managed a diverse workforce. You are comfortable in writing and presenting to Sr. Leaders.
Attract, grow and retain top talent in the Hardware Engineering, Capacity Management and Datacenter talent
Leading a team to design, build and maintain Twitch’s global infrastructure footprint.
Build out the Capacity Management team by hiring Data Scientist
Manage remote teams around in multiple locations
Owns the overall relationships with Datacenter Providers globally.
Manage strategic long-term relationships with service providers for efficient, and scalable delivery of Twitch content to users
Partner with the leadership team to identify strategic trends in Twitch
Manage strategic relationships and projects between Twitch and corporate AWS initiatives
Communicate progress internally and collaborate with a wide variety of internal teams including product and business development, legal, network architecture, datacenter operations and deployment
Identify and manage performance targets for team members, partners, and service providers
Supporting team in deployments to minimize unit price
10+ years of Internet industry including technical and commercial knowledge of server and network hardware infrastructure, supply chain management, internet providers, telecommunications providers and colocation providers
5+ years of Internet infrastructure work including technical and commercial knowledge of internet providers, telecommunications providers, internet exchange points, datacenter providers
5+ years Managerial experience
Experience interpreting contracts and other legal documents
Strong written and verbal communication skills
Relationship management experience
Bachelor’s degree in computer science or related work experience
Willing to travel up to 30% of the time
10+ years of Management experience leading teams across multiple locations
Understanding of Infrastructure market pricing, capacity availability and colocation providers
Past jobs include working for large content providers or network providers
Experience working with distributed teams in different time zones
Working knowledge of foundational Network Hardware technologies
Software Development Background
Experience with AWS and Cloud Services
Medical, Dental, Vision & Disability Insurance
Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
Breakfast, Lunch & Dinner Served Daily
Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.