About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position 

The Network Engineering team builds and operates a large global backbone network connecting over 50 points of presence (PoPs). You will work closely with other teams within the Video Platform organization to ensure Twitch service quality remains as high as possible. You will own network quality from the ingestion of a broadcaster’s video stream, to the processing and replicating of the video stream to our globally-distributed video servers, to the delivery of the video to our viewers.

As video traffic grows, the network and server infrastructure must scale to support that growth. You will play a big role in that scaling, and the implementation of network and video system features to support a high-traffic multi-tenant environment. If the idea of operating and automating a large-scale network with a high volume of traffic interests you, this could be the role for you!

Responsibilities

  • Backbone, datacenter, and POP architecture and design
  • Internal and external routing policy, traffic engineering, and route reflection
  • Network performance tuning
  • Complex network-related projects and migrations
  • Evolve and support the network and video system integration
  • Network hardware vendor and device selection
  • Lead, create, and contribute to operational procedures and best practices
  • Write technical documentation
  • Senior technical escalation point for the network and video software organizations

Requirements 

  • 5+ years experience configuring, operating and troubleshooting protocols like OSPF, MPLS RSVP-TE, BGP, BFD
  • 5+ years experience with common protocols and concepts like TCP/IP, UDP, DNS, DHCP, IPv6, Anycast routing
  • 3+ years of hands-on experience with global internet routing, peering/transit relationships, traffic engineering, troubleshooting
  • 3+ years experience with low level details such as flow records, packet captures, and collating information from various sources and tools
  • 3+ years experience with planning, documenting, testing, and production rollout of new network features or changes
  • 3+ years proven ability to work with minimal supervision on short, medium, and long term projects
  • 3+ years collaborating with and mentoring other engineers

Bonus Points

  • Experience with Cisco IOS-XR
  • Comfortable working in a globally distributed team across time zones
  • Willing to constantly raise the bar of engineering and operational practices across the organization
  • Excellent and professional communication skills, both verbal and written
  • Knowledge of various AWS services such as EC2, S3, Cloudfront, VPCs, Direct Connect
  • An understanding of networking concepts such as segment routing, load balancing, SDN
  • Able to work comfortably in a linux environment
  • Experience with WDM optical systems
  • Python/Go

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages  

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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