About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position 

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at http://twitch.tv.

Data is central to Twitch’s decision-making process, and analysts are a critical component to evangelize data-driven decision making in all of our operations. As a data analyst at Twitch, you will be in on the ground floor with the Alliances team, shaping the way our deals performance is measured, defining what questions should be asked, and scaling analytics methods and tools to support our growing business.

For this role, we are looking for an experienced data analyst with strong business acumen who will help develop the strategy for our Alliances team by helping us define and track KPIs, support strategic initiatives, evaluate new lines of business and help the team excel in using available data to improve decision making. 

This role requires a keen ability to build the right analysis to answer key business questions, analyze the impact of complex and innovative programs and transform data sets into insights and actionable recommendations. In a typical week, you will be responsible for data analysis, dashboard/report building, and metrics reviews. We’re seeking an individual who has the vision and strategic thinking skills to make analytics best in class at Twitch.

Responsibilities

  • Operationalize data processes, provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business.
  • Establish analytical framework for your business team: partner across stakeholders to define measurement approach, quantify and evaluate success, and develop KPIs and guide tracking efforts for ongoing measurement and reporting. 
  • Evangelize data knowledge and insights: manage communications with your stakeholders and other teams, collaborate with both technical and non-technical colleagues to complete data projects and ensure all parties can use the insights to further improve. 
  • Maintain a customer-centric focus: strive to be a Partnership expert through data, develop trust amongst your peers and stakeholders, and ensure that your team has access to data to make decisions.
  • Prioritize and execute in the face of ambiguity: work with stakeholders and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches.

Requirements 

  • Bachelor’s degree required
  • Expert SQL skills. Ability to tap into Twitch’s data pipeline will be key to success.
  • Proven track record of using data to generate insights and drive business results.
  • Fluency in data analysis and communication around data, including experimentation, data visualization, and defining KPI strategy for your business.
  • Strong written and verbal communication skills. 
  • Sound business judgment; strategic and analytical capabilities
  • Ability to prioritize and multitask; ability to adapt to a fast moving environment
  • Excellent team player with ability to maintain strong internal and external relationships
  • Experience developing dashboards with tools such as Tableau, Looker
  • A passion for media and programming and defining the future of content entertainment 
  • Prior experience in Gaming/Entertainment is a plus, but not a prerequisite

Bonus Points

  • Existing professional relationships with game publishers/developers or esports organizers
  • Previous employment at a game publisher/developer or esports organizer
  • Experience with public speaking and comfort interacting with C-level executives
  • Experience in Finance, building business plans or tracking P&Ls

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages  

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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