Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We brings the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog.
About the Position
The Financial Planning and Analysis team partners with all departments at Twitch to guide financial decisions and provide insights. For this role, we are looking for an experienced Data/BI analyst who will oversee data instrumentation, dashboard/report building, metrics reviews, inform channel investments, guidance on success/failure metrics, cost/benefit and ad hoc analysis. You will also work with technical and non-technical staff members throughout the company, and your effort will have a direct impact on hundreds of partners at Twitch. You will report to the Senior Director of Revenue in San Francisco, CA.
Promote data knowledge and insights: manage communications with your team members and other teams, collaborate with colleagues to complete data projects and ensure all parties can use the insights to further improve
Create relevant insights from data analysis covering viewer, creator, ad sales, commerce and content deals
Maintain a customer-centric focus: aim to be a domain and product expert through data, develop trust among your peers and partners, and ensure that your team has access to data to make decisions
Work with team members and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches
Create analytical frameworks to measure team success: partner with teams to determine success metrics, create approaches to track the data and troubleshoot errors, measure and evaluate the data, then develop a common language for all colleagues to understand these Indicators
Operationalize data processes: provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business
4+ years of domain experience in a consumer internet business, or in a high-velocity, high-growth product or department.
Expert Analytics tools skills to tap into Twitch’s data pipeline.
Experience using data to create insight and achieve our goals.
Fluency in data analysis and communication around data, including time series analysis, experimentation, data visualization, and defining Goal strategy for your business.
Strategic and analytical capabilities.
Product analytics experience with signup funnels, engagement metrics, and retention analysis.
Technical background and programming experience–especially R or Python.
Statistics knowledge and hypothesis testing experience.
Experience developing dashboards using Tableau. SQL proficiency
Passion about online communities, games, and Twitch.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.