We are looking for a Technical Product Manager to join Twilio to oversee our backend billing platform team. You will be responsible for helping to define the product roadmap, planning & prioritizing sprints, specing out new features, product enhancements and third-party integrations.
Own and execute the roadmap for our billing platform, tax and ERP integrations
Partner with senior engineers to define, architect, and build new internal and external facing services
Work with our Solutions and QA analysts to properly document requirements and test plans for deploys around architecture enhancements and small/large scale projects
Lead the team through backlog management, quarterly planning, developing user stories, and product demos
Own strong communication channels between multiple internal departments to coordinate releases
Liaison with finance on system automation projects
Lead requirements gathering from stakeholders for requested services
Manage Month-end/Quarter-end close
Own SOX and related system enhancements needed to meet SEC requirements
Unblock the team when issues arise
Experience working in an agile environment – delivering a strategy via bi-weekly/monthly/ quarterly releases, daily standups, and retrospectives
Working knowledge of financial systems/home-grown billing systems
5-7 years in product management in a fast-paced SaaS company with a usage-based model
Experience in PHP, Scala or Python
2+ years in industry as a developer working with mission critical systems
Excellent communications skills and capable of collaborating with multiple internal departments spread across different office locations
Knowledge of SOX
Bonus: knowledge of PCI compliance
You understand the importance of project timelines and hard deadlines
You are results driven with a tenacious attitude to get things done
Must be hands-on and have a good understanding of prioritization
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice and video capabilities directly into their software applications. Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.