See yourself at Twilio

Join the team as our next Software Engineer for Conversations team!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to help build up the core platform for one of the most strategically important products in Twilio.

Our team is responsible for an omni-channel messaging platform that seamlessly connects SMS, Whatsapp, email and several other channels, for solutions both internal and external to Twilio. Besides the challenge of continuously enriching our solution with new and exciting features, there is also the need to scale and care for our ever growing customer base - expected to increase exponentially during these next years. 

Responsibilities

In this role, you’ll:

  • Contribute to building of Conversations Services and Tools
  • Deliver new product features and help the team make our services more resilient
  • Participate in Product Backlog grooming and estimation processes along with other Agile ceremonies
  • Contribute to design and feature ideas and betterments to the backlog
  • Automate manual processes and develop tools (in accordance with Rules of Engagement) to avoid repetitive work
  • Write top class code and cover it with unit, integration, cluster and end-to-end tests to achieve high levels of code coverage and detect defects early
  • Deploy code to the cloud; learn and use AWS tools like DynamoDB, SQS, ElasticCache, etc. and maintain operational excellence through Runbooks & Metrics
  • Learn Twilio’s distributed system and microservice architecture through Senior engineers, Principals and Architects

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 2-4 years of experience with building, maintaining and scaling backend services in Java.
  • 2-4 years of experience writing production level web applications and/or customer facing web SDKs 
  • Experience in Javascript, Typescript, NodeJS, HTML, and CSS
  • Experience in Web Components, React/JSX, Vue, Angular, or equivalent UI frameworks
  • Experience in browser APIs and optimizing frontend performance
  • Strong understanding of data structures and algorithms and Java fundamentals
  • Strong fundamental knowledge of software development best practices for RESTful service implementation.
  • Oral and written communication skills: be prepared to frequently propose and discuss ideas and implementation with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo! 
  • Curious mindset - we’re not looking for someone with all the answers, but rather someone who is prepared to grow with us. 
  • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.

Desired:

  • Experience developing for AWS services - DynamoDB, SQS, and more.
  • Docker and containerisation in general - K8 would be a plus. 
  • Experience in test-driven development
  • Experience participating in development for large scale services.

Location

This role will be remote from Estonia. 

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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