See yourself at Twilio

Join the team as a Staff Software Engineer for our Segment Platform Team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers build better applications and customer experiences worldwide.

Although we're headquartered in San Francisco, we have a presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to create high-quality, modern solutions to complex engineering problems and help define the future of Core Foundations and Governance Platform for next generation CDP. Our mission is to help businesses unlock customer insights and make better decisions faster and cheaper by creating a suite of industry-leading storage, data processing, and other mission-critical services.

In this role, you will be responsible for building a suite of products and platform capabilities which shall form the building blocks of Core Foundation and Governance Platform capable of processing billions of events. 

Responsibilities

In this role, you’ll:

  1. Design, develop and build the next generation platform and product capabilities (Foundations, Governance etc), process billions of events, handling massive event volumes, and driving diverse functionalities and power various use cases across Twilio Data and Applications
  2. Build high-performance data pipelines using Go, Scala/Spark, and Kafka
  3. Build highly scalable and robust APIs to ingest and access data for internal teams , customers and external use cases. 
  4. Build and optimize globally available and highly scalable distributed systems
  5. Collaborate with teams across the engineering organization to ensure services are multi-region capable and meet regulatory requirements
  6. Mentor other engineers on the team on technical architecture and design
  7. Participate in an on-call rotation to support our business-critical Tire 0 services

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  1. 8+ years of experience writing production-grade code in Golang, Java, or Scala.
  2. Strong hands-on experience in designing and implementing highly available, fault-tolerant, and performant distributed systems.
  3. Experience operating large-scale distributed systems on top of cloud infrastructure.
  4. Proficiency in programming with one or more of the following: Go, Java, Scala, or similar languages.
  5. Hands-on experience with container orchestration frameworks (e.g., Kubernetes, EKS, ECS).
  6. Experience working with data platforms or data pipelines.
  7. Deep understanding of architectural patterns for high-scale web applications (e.g., well-designed APIs, high-volume data pipelines, efficient algorithms).
  8. Experience shipping services (products) following the CI/CD development paradigm.
  9. Excellent written and verbal communication skills.

Desired:

  1. Experience programming in Go or Scala.
  2. Domain expertise in the modern data stack, including cloud-based data solution components and architecture, covering data ingestion, data processing, and data storage.
  3. A track record of successfully leading teams, large projects, or building an important, complex system end-to-end.
  4. Ability to influence and build effective working relationships with all levels of the organization.
  5. Passionate about enabling other developers through your leadership and driving teams toward efficient decisions.

Location 

This role will be remote and based in India. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

 The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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