See yourself at Twilio

Join the team as our next Senior Software Engineer on Twilio’s Segment product team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to create high-quality, modern solutions to complex engineering problems and help define the future of Customer Data Platforms.

We are looking for a Senior Software Engineer for designing and building UI systems for Customer Data Platform.

Responsibilities

In this role, you’ll:

  • Design and build the next generation of Customer Experience to store, process billions of profiles, and power various use cases across Twilio Data and Applications 
  • Build highly adaptable and effective UI platform tools across a variety of products.
  • Work with a team of engineers through difficult architectural trade-offs.
  • Collaborate on detailed design documents and action plans for features slated for development.
  • Mentor engineers earlier in their careers on technical matters great and small.
  • Support strategic technical initiatives that impact the entire engineering organization.
  • Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
  • Manage your work through the use of Github, Jira, and our build/deploy systems.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Bachelor's degree in Computer Science or equivalent
  • 5+ years in full-stack development with a strong emphasis on frontend technologies
  • Experience with JavaScript, TypeScript, React (or similar frameworks), and CSS
  • Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally
  • Strong fundamental knowledge of software development and best practices for RESTful service implementation
  • An interest in building full-stack applications with modern tools and languages
  • Familiarity with common architectural patterns, anti-patterns, and best practices, and knowing when to apply them appropriately

Desired:

  • Experience building backend services using nodejs and GraphQL. 
  • Experience with databases and building UI platform tools for the applications to build on top of
  • Experience with e2e testing, unit tests and integration testing for frontend and backend

Location

This role will be remote and based in India.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

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International - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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