See yourself at Twilio

Join the team as our next GTM Strategy & Analytics, APJ

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to be Business Partner & programme manager in support of the Go-To-Market motion. You will report to the Director of GTMSA APJ and will work closely with the Market Development team. This individual will have a demonstrated track record of excellence in command of Go-To-Market business strategy, conducting highly insightful analysis, influencing executive strategies, designing new business processes, project management, and cross-functional teamwork


In this role, you’ll:

  • Act as an enabling business partner to your teammates and Twilio’s local Market Development team to grow revenue
  • Determine go-to-market approaches and GTM organization structures;
  • Conduct and enable regular business reviews and resource planning with the Market Development team. 
  • Define, manage and provide insights on key performance metrics including building custom reports based on the needs of your business partners and the team. 
  • Develop and execute initiatives designed to optimize Market Development & Sales team efficiency and productivity
  • Create and manage operational processes such as target setting, sales coverage, forecasting, and budgeting
  • Project-manage critical change management efforts. 
  • Communicate recommendations to senior executives, roll up your sleeves to help drive implementation, and lead the ongoing impact of your recommendations.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Exceptional critical thinking, analytical processing, problem-solving, synthesizing ideas, and written and verbal communication.
  • Has strong analytical skills, and Has experience working with large data sets and creating complex ROI model.
  • Have a deep understanding of stakeholders business priority and their quarterly initiatives.
  • Expertise with Salesforce, Excel, google suite, Tableau (or another business intelligence tool) required and SQL knowledge
  • Assist in the design, deployment and education on programs and work streams for successful annual planning, territory design / Sales coverage, annual launch, and quarterly planning revisions
  • Collaborate with cross-functional colleagues to drive operational improvements across several functional areas, including sales enablement, sales systems, finance, marketing and process documentation
  • Has 5+ years proven experience in Sales operations, sales, strategy consulting, and/or the software industry.


  • Bachelor's Degree or equivalent years of experience


This role will be based in our Singapore office. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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