See yourself at Twilio

Join the team as our next Software Engineer.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

We are seeking a Software Development Engineer to join our globally distributed Flex R&D organization on our Flex SDK team located in Tallinn. Twilio Flex is a programmable cloud contact center platform that enables critically important customer communications for businesses such as Lyft, Shopify and many others. Flex SDK is a client side library that provides a higher degree of customisation of the contact centres allowing businesses to demonstrate the best of the Twilio services while maintaining the uniqueness of their own brand. With the Flex SDK team you will be taking the programmability of Flex to the next level!

Responsibilities

In this role you'll:

  • Drive the design and development of new API’s and significant new features end-to-end.
  • Ensure great developer experiences for developers worldwide.
  • Collaborate with other Flex teams based in Tallinn, Prague and London and other Twilio teams that are globally distributed.
  • Work directly with engineering teams and with members of the product organisation, architects and external partners to distill product requirements and customer use cases into architecture, technical design, and code.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Twilio is looking for an engineer who lives the Twilio Magic and has:

  • Experience with building, maintaining and scaling backend services preferably in Java.
  • Experience with build patterns from architecture to automated build and test pipelines and test-driven development in Java and microservice architecture stacks.
  • Strong communication skills and ability to make an impact and thrive in small, collaborative, upbeat teams.

Desired:

  • Any experience with Docker, Node.js, Terraform or Kafka
  • Experience with Typescript and desire to extend the expertise to the client-side engineering

Location

This role will be based out of Warsaw, Poland. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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