See yourself at Twilio

Join the team as our next Talent Researcher. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Twilio is growing rapidly across North America and seeking a Talent Acquisition Sourcer who will work closely with primarily R&D, and R&D Talent Partners to attract, engage and hire the most exceptional talent across the region. You’ll be driving creative talent strategies and passionate about delivering a first class candidate experience from the first touch point.

Responsibilities

As a Talent Sourcer, you will:

  • WRITE IT DOWN: Partner with Talent Partners & business leaders to develop, prioritize and then deliver on comprehensive workforce plans. Provide metrics and analysis on sourcing campaigns.
  • WEAR THE CUSTOMER’S SHOES: Whether it’s finding a candidate’s dream job or counseling a business leader on the best course of action, seek to understand the customer’s perspective and needs and place those needs first. 
  • EMPOWER OTHERS: Build strong relationships across functions (hiring managers, the business, candidates) that will create great outcomes. This role will have significant exposure to leadership.
  • BE AN OWNER: Take the lead on building a hiring strategy then take the lead on sourcing and hiring the best candidates across the Americas. Ensure a flawless candidate experience and always maintain operational excellence.
  • BE BOLD: Be creative and innovative. You are empowered to experiment and build whether it’s a new process to improve the experience of a candidate, or a new tool to create a more efficient outcome for a business you support. 
  • DON’T SETTLE: We are building something special at Twilio. You will attract, engage and hire only the best talent to help us reach our goals.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Twilio is looking for a multi-faceted individual that has specialized experience sourcing talent and has repeatedly delivered and demonstrated the pipelining process. This will be someone who lives the Twilio Magic and has a 3 - 6+ year demonstrated track record of balancing local and global work while supporting dynamic, fast-paced recruiting teams. They also have:

Required:

  • Experience in a sourcing role supporting Engineering roles at technology (software) SaaS companies.
  • Demonstrated 3 - 6+ years of experience with Sourcing and building talent pipeline lists of qualified prospects. Will need to have a base understanding of Sales, Marketing, and general support role requirements, ie: account executives, sales solutions, systems support, and enterprise software.
  • Demonstrated experience with Sourcing keep-warm strategies - nurturing, attracting, and engaging passive prospects ideally with expertise in APIs, cloud, communications, and enterprise software.
  • Excellent verbal and written communication skills.
  • Strong business insight and current on market trends.

Desired:

  • Comfortable with simultaneously managing multiple searches and supporting multiple recruiting teams.
  • Able to partner with the local ecosystem to deliver results while maintaining a broad perspective and ensuring global priorities are met.  

Location 

This role will be remotely-based.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

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International - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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