See yourself at Twilio

Join the team as our next Staff, Software Engineer (L4) on our Segment Integrations team. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help define and improve the ways companies use Segment to get data into their favorite tools

We are looking for a product engineer to help define and improve the ways companies use Segment to get data into their favorite tools. This group is customer focused -- whether it is a marketer at a Fortune 500 company configuring an Integration or a developer looking to build on the Integrations Platform. A staff engineer in this group would work end to end -- influencing our actual integrations, web experience, developer tooling, and data processing (of up to 1M events / second!)

Some of our latest work: 

  • Open Sourcing our new developer framework for building Integrations -- enabling flexible mappings
  • Augmenting the Integrations Data Model to go from 1 data source --> 1 destination to 1 data source --> many destinations

In the near future:

  • Building a self service developer platform for adding integrations to the Segment catalog
  • Launching a new flexible integration with Google Analytics with smart defaults
  • Enabling bi-directional syncing of configurations between 3rd party tools and Segment integrations 


In this role, you’ll:

  • Be a highly effective collaborator, you work well with your team and your partners in product and design towards common goals.
  • Design and ship new products as much as iterating on existing ones.
  • Be focused, driven, and can get challenging projects across the finish line.
  • Be empathetic, patient, and love to help your teammates grow.
  • Have experience running services in production and take software engineering practices seriously. You write meaningful tests and understand the value of great logging, proper monitoring, and error tracking. 
  • Thrive in a fast paced and iterative environment. You are driven more by customer impact than technology.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 7+ years experience writing production-grade code in a modern programming language (language agnostic). This role would be working mostly in Typescript and some Go.
  • You show evidence of exposure to architectural patterns of high-scale web applications and distributed systems (e.g., well-designed APIs, efficient algorithms).
  • Strong experience and expertise building API products. We are looking for experience with GraphQL, REST and relational databases.
  • Experience partnering with design to build UI products using frontend frameworks, ideally significant experience with React and Typescript.


This role will be remote and based in the USA.

No travel is required for this position.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $132,928- 166,160
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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