See yourself at Twilio

Join the team as our next Principal Software Engineer

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to fulfill the critical role of a Principal Software Engineer to be a technical thought leader in creating and managing the Account Security product offerings from Twilio. The person in this role will be critical in shaping Twilio’s Account Security Product strategies. which will empower our customers to seamlessly integrate our product for providing secure account onboarding experience for their end users.

Responsibilities

In this role, you’ll:

  • EMPOWER OTHERS: Collaborate with other team members, including our Product team, to help influence, own, and improve our product offering
  • DRAW THE OWL: Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
  • BE BOLD: Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep setting a higher standard as solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
  • DON’T SETTLE:  Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.
  • BE AN OWNER: Support production operations, building, releasing and assisting with team on-call. Teams will be small and empowered so that you can move fast and ship to production multiple times in a 2 week sprint
  • WRITE IT DOWN: Evaluate opportunities, risk and technical strategies and provide key findings to internal stakeholders.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 9+ years of work experience in designing high-performance, secure, multi-tenant cloud service.
  • Demonstrated ability designing and developing highly-available, high-scale, secure, critical native cloud enterprise SaaS applications in Java, Go or Python.
  • Knowledge of architectural patterns and archetypes for building mature services, especially for distributed and multi-regional deployments.
  • Excellent abilities in high level service design - modeling interfaces and internals in a proper modular, composable, and extensible ways.
  • Experience with AWS, GCP or other public cloud infrastructure platforms. Multi-region deployment is a plus.
  • Experience building distributed systems at scale based on microservices architecture.
  • Experience with container technologies - Docker/Kubernetes.
  • Extensive experience with REST API design and implementation.
  • Experience with UI technologies and Micro Frontend implementation - JavaScript, React, Angular.
  • Experience with SQL/NoSQL databases and caches.
  • Experience implementing modern automated testing and CI/CD pipelines. Develop, Test, Deploy your code.
  • Ability to translate architecture vision into concrete system designs.
  • Champion of good engineering habits: development and test techniques, security, tech debt reduction.
  • Strong belief in automation over toil.

Desired:

  • Bachelor’s or Master’s degree in Computer Science or related industry experience
  • Excellent communication and interpersonal skills.
  • Familiar with Scrum and Agile methodologies
  • Strong expertise in solving complex production issues.

Location 

This role will be based in our Bangalore, India office. 

Approximately  < 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Apply for this Job

* Required

  
  


International - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

Voluntary Self-Identification of Gender