Because you belong at Twilio.

The Who, What, Why and Where

The Studio team at Twilio, Bangalore India, is growing rapidly and seeking a Principal Engineer and Technical Lead (L5) to lead us into the next generation of Studio.  This new role will support the acceleration of Studio goals and vision. As a technical lead, you will lead developers from multiple teams, work with other principal engineers to define and drive the execution of technical strategy and roadmap. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be working across the product scope based on priority needs. You will  work directly with others to provide advice and guidance on implementation approach, lead and etc

Twilio Studio (https://www.twilio.com/studio) is our low-code visual application platform for building communication workflows. It's the fastest way to build and scale applications like IVRs and chatbots on Twilio. If you’re excited by the idea of making it easier for professional and citizen developers to build these communication workflows and want to work on interfaces that enable Twilio’s customers, please read further.

Who?

Twilio is looking for a technical lead who lives the Twilio Magic and has a demonstrated track record designing and implementing high scalable software services. They also have:

  • 9+ years of software development experience including 3+ years leading teams.
  • Proven experience of working with global teams outside of your geographic areas for technical strategy, implementations, and global team development to create mature models to support global products.
  • Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible ways.
  • Knowledge of architectural patterns and archetypes for building mature services, especially for distributed and multi-regional systems.
  • Experience in developing and managing systems and services including technologies like Java, React, RESTFul APIS, Cassandra, MySQL, DynamoDB and other AWS services. 
  • Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
  • A bias toward automation, leveraging existing tools to ensure stable, clean, well-tested code gets deployed to production
  • The ability to communicate well- in person, on paper, or in code. 
  • Bachelor’s degree in Computer Science or equivalent experience

What?

As a Principal Software, you will live the Twilio Magic values:

  • Draw The Owl: You’ll forge the vision for the next generation of Studio. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate. You’ll invent the future, but you won’t wing it.
  • Be Inclusive & Empower Others: You will foster the growth of an inclusive, high-performing team. Outside your team, you will champion communities of practice, and can be an expert to lead and mentor when needed. How will you grow your team through teaching and nurturing welcoming, safe spaces where everyone can bring their authentic selves?
  • Be An Owner & Be Bold: You will be the technical lead responsible and accountable for the well-being, delivery, and growth within the team. How will you develop a culture of personal and team growth that encourages your team members to work together to achieve great outcomes?
  • No Shenanigans: Great technical leads consistently display good judgment. They are intellectually honest, transparent, and work together with others by fostering an authentic, inclusive environment. How will you serve as a model for fair decision-making within and beyond your team?
  • Wear The Customer’s Shoes: You will contribute to Studio architecture and design and techn ical strategy to delight your customers. You will get to know your customers and walk in their shoes. How will you listen to your customers’ challenges, identify opportunities, craft solutions, and deliver the right value at the right time?
  • Write It Down: You will communicate effectively to executives, to your peers, and internally among your team. Are you able to distill complex thoughts and concepts simply? Are you articulate and concise in written and verbal communication? Will you communicate with empathy and understanding even in stressful situations?

Why?

Twilio Studio (https://www.twilio.com/studio) is our low-code visual application platform for building communication workflows. It's the fastest way to build and scale applications like IVRs and chatbots on Twilio today. Because it is a visual tool and requires very little code, it not only accelerates professional developers to build quickly, but also enables "citizen developers" to directly implement on Twilio’s platform without a development team. Studio is part of a larger industry trend that is helping change the definition of a developer to include anyone who has the builder mentality. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. We are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in Bangalure, India office location. Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

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