See yourself at Twilio

Join the team as our next Principal Product Marketing Manager, Enterprise Voice

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to add fuel to our Enterprise Voice business. This is a full stack product marketing role in that you will support product launches, customer presentations, sales training materials, and also act as a subject matter expert on new solutions. We are looking for a great product marketer with a technical bent that can thrive in a high-growth and fast-paced environment. 

Responsibilities

In this role, you’ll:

  • Focus on the telecom component of our Voice products (programmable voice, SIP trunking and Interactive Voice Response), and build deep Subject Matter Expert knowledge to understand our technical buyer persona for Voice (from CIO to Network Engineer). 
  • Own external facing product roadmap updates, in tight relationship with the product team.
  • Support cross-functional product packaging and pricing initiatives.
  • Develop a series of marketing assets for campaigns, sales tools, and messaging highlighting key initiatives and benefits for the telecom and contact center market.
  • Highlight the top benefits of our product against competitors.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • You are a strategic thinker--you like to build a deep product knowledge and dig deep into the mind of your target buyer to deeply understand their needs. 

  • You know how to turn a story into a presentation - you can communicate complex concepts to leave a lasting impression. 

  • You can see many paths to the same destination - you are always thinking of new and creative ways to drive greater impact through your work, especially through content. 

  • You can get things done - you empower others and bring them along on the journey of your project and you influence them without authority. 

  • Have top-notch presentation skills so you can stand in front of any customer or executive and make the case for your product.

Desired:

  • You are technical--you like learning how to build things and figuring out how best to demonstrate the benefits of the product.

  • You have telecom and/or contact center experience.
  • You have a bachelor's degree in a relevant field, business or technology. 

Location 

This role will be remote, and based in the US.

Approximately >25% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

 

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $116,312 - $166,160

  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Apply for this Job

* Required

  
  


Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@twilio.com

 

USA - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

Voluntary Self-Identification of Gender (Select one)



Voluntary Self-Identification of Race/Ethnicity (Select one)








Voluntary Self-Identification of Veteran Status (Select one)



Voluntary Self-Identification of Gender Identity (Select one)





Voluntary Self-Identification of Sexual Orientation (Select one)