See yourself at Twilio

Join the team as our next Commercial Financial Analyst.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to build deep cross-functional partnerships and to clearly and consistently articulate recommended courses of actions will determine your success.

You will partner with sales, sales operations, product managers, super network, pricing & packaging and the extended Twilio’s Finance team. You will have a significant impact in bringing Twilio’s core offerings and new innovations to market as you create and evaluate deal models, their impact to Twilio’s P&L and make recommendations on transactions and overall pricing & packaging strategies. Reporting to the Go to Market Finance Director (LATAM), you will have an important impact on how Twilio shapes strategic deals and continues to accelerate its international growth. 

Responsibilities

In this role, you’ll:

  • Contribute to the design, delivery & development of deal metrics that report on regional trends including pricing, product win/loss insights and customer requests. Partner closely with the Pricing & Packaging team to strategize on new pricing, packaging and discounting initiatives. Maintain accurate product cost information and key deal fields needed for margin determination.
  • Partner with Sales Operations to accelerate and remove friction from deal cycle via automation + process improvements while maintaining financial rigor and key controls
  •  Proactively facilitate deal reviews, manage escalations and debriefs. Deliver & deepen insights on driving responsible growth while navigating operational constraints & complexity. Drive decision making that aligns with company objectives.
  • Interact extensively across key stakeholders & functional teams within Twilio and assist on ad hoc finance projects. 
  • Assess deal economics, recommend alternative deal structures and consistently evaluate/propose discounting levels. Understand key financial terms & conditions needed to support non-standard customer transactions while helping to realize product mix and regional financial targets.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Bachelor’s degree - particularly expertise in Economics, Business, Math or Engineering, or equivalent experience
  • 5+ years of relevant experience in consulting, financial analysis, and/or pricing background preferred.
  • Previous experience working with technology (software) companies is a plus.
  • Strong analytical skill set including Excel, SFDC and Keynote/PPT.
  • Self-starter; takes ownership of goals and works to meet or exceed them.
  • Strong communication and interpersonal skills; able to build strong partnership with sales and cross-functional teams.
  • Demonstrated ability to work cross-functionally and in a matrixed environment.
  • Fluent understanding of P&L dynamics and unit economics.
  • Comfortable operating in a fast-paced and changing environment. 

Location 

This role will be based in our São Paulo office. 

Approximately 0% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@twilio.com

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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