See yourself at Twilio

Join the team as our next Inbound Sales Development Representative.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

The Inbound Sales Development Representative team is a critical component of our go-to-market strategy and presents an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales.

Our goal is to create great customer experiences by being Twilio product experts and consulting with customers to identify their needs and pain points.

Responsibilities

As a Sales Development Representative, you will live the Twilio Magic values:

  • BE BOLD: We’re looking for a hungry, ambitious, and talented individual who has a passion for communications and wants to start their sales career at a world-class sales organization.
  • WEAR THE CUSTOMER'S SHOES: You are right for this role if you’re excited by working with customers, exceeding key performance metrics, and contributing back to the team team through various leadership initiatives.
  • DON'T SETTLE: You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Twilio by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.

Qualifications 

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record within Sales Development.  They also have:

  • New or upcoming graduates, or 1+ years' of experience in sales development.
  • Quickly and efficiently fielding and qualifying interest from our various inbound channels including, but not limited to, phone, chat, and request for contact forms.
  • From these conversations, you will master the art of discovery, and inspire new use cases where Twilio can solve our customer’s challenges.
  • Ultimately identify high value opportunities for the New Business sales team from the customers you connect with.
  • Bachelor's Degree or relevant years of experience.

Location 

This role will be based in our Atlanta, Georgia office. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@twilio.com

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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