See yourself at Twilio

Join the team as our next Sales Manager, Mid Markets

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

 

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed as an integral role in Twilio's continued growth.  This regional Sales Manager leads our growing Mid Market (MM) team and the right person for this role is a go-getter, who wants to develop and identify new revenue opportunities with new logos within our MM Accounts. We bring incredible value to companies, and thrive on finding new use cases to optimize their customer engagement.  With no vertical restraints, the sky's the limit to what we can accomplish.This position reports to the Sales Director, Mid Market Sales for Rest of Asia who is based in Singapore

Responsibilities

In this role, you’ll:

  • BE AN OWNER: Collaborate with your team and internal cross-functional teams, to get a major account negotiated with a signed contract.
  • WEAR THE CUSTOMER"S SHOES: You talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio’s communication platform.  
  • DON'T SETTLE: You expertly forecast your team overachieving on their goals, and thoughtfully present your mentorship to your Director, VP and COO.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

Required:

  • Experienced and feels comfortable with selling a platform or SaaS
  • Experienced in building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all midsize accounts in the region.
  • Have 8+ years of experience, at least 4 of those years managing teams. 
  •  

Desired:

  • Experience with selling Contact Centers, Messaging, Call Tracking and other communication solutions
  • Native or Business level proficiency in Mandarin and/or Cantonese is a plus

 

Location 

This role will be located in our Singapore OR Hong Kong office. Approximately 30 - 50%  travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

 

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

 

If this role isn't what you're looking for, please consider other open positions.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.   

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