Because you belong at Twilio

The Who, What, Why and Where

 

Twilio is seeking a software engineer on the Voice team. You will join a cross functional team and collaborate with Product Manager, Architects, and a talented group of engineers to build new features which contribute to Twilio’s first product Programmable Voice.  This engineer will own, operate, and maintain the teams’ services in a highly scalable distributed production environment. 

 

Who?

Twilio is looking for an engineer who lives Twilio Magic and has a demonstrated track record of production level software development. They also have:

  • 4+ years of software development experience with cloud application development
  • Bachelor’s degree in Computer Science or equivalent. 
  • Successful track record of delivering and maintaining reliable, scalable, traceable and performant distributed systems to customers in a production cloud environment
  • Extensive experience with building and using REST APIs
  • Experience with:
    • Java or similar programming languages. 
  • Distributed systems
  • Agile development and is comfortable decomposing complex problem statements and comfortable coordinating activities of other personnel
  • Nice to have:
    • Relational Databases (MySQL, PostgreSQL or equivalent)
    • Production experience using Amazon Web Services
    • Distributed in-memory datastore (Redis, Memcached, Hazelcast or equivalent)
  • Excellent written and verbal communication skills - You are confident in writing down and presenting your designs and decisions throughout the development lifecycle. 

What?

As a Software Engineer, you will live Twilio Magic Values

Be An Owner, Ruthlessly Prioritize, Wear the Customer Shoes
  • Take full end-to-end ownership of your services, from designing to operations and monitoring in production.
  • Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep raising the bar as solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
Empower Others
  • Conceive, design, and build infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
  • Be a technical reference for other members of your team
Write it Down
  • Draft technical documents creating comprehensive diagrams that leverages feasibility and cost tradeoffs of solutions
  • Reason about maintainability, availability, reliability, scalability and performance of complex distributed systems
Draw The Owl, Be Bold, Don't Settle
  • Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
  • Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.

 

Why?

Programmable Voice is Twilio’s foundational channels and original product which empower our customers and internal product teams to build delightful solutions. The features you deliver will be used by thousands of customers at scale, often as their business’ lifeline. Use cases range from contact centers to healthcare services, from warehouse staff to COVID-19 contact tracings from connecting to support personnels to connecting to emergency service providers. .  We’re excited to see what you will build!

 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

 

This position will be located in our Bangalore, India office. You will enjoy our perks: catered meals, snacks, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

 

About Us

 

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Invest in weeks dedicated to taking on hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

 

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.   

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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