Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking an elite Software Engineer to be a part of our rockstar Demo Engineering team who not only build and integrate services but ultimately also inspire our customers with a vision for what’s possible with Twilio. As a Software Engineer you will be driving, building, and delivering both real world and visionary use cases using Twilio’s powerful APIs and software platforms such as Flex and Segment. If you’re a software developer with a customer first mentality who loves to build applications and you’re looking for something different than your typical software engineering role, Demo Engineering is the team for you!

Who

Twilio is looking for a rockstar Software Engineer who lives the Twilio Magic and has a demonstrated track record of building, scaling, and maintaining both production level products and platforms. Ideal candidates will also possess an innate desire to learn, and adapt in a dynamic environment with a passion for making a measurable business impact. They will also have:

  • you have at least 2 years of experience in a software development work environment (there are more than one job level open)
  • Full stack Javascript experience (frontend, serverless, database, etc..)
  • Deploying, maintaining, and configuring cloud services on AWS/ GCP/Azure
  • Experience building/integrating with REST APIs
  • Version Control and release processes
  • Problem solver, critical thinker, great communicator
  • Troubleshooting/Support/Maintenance
  • Fluent English (verbal and written) and Agile experience (Scrum/Kanban)
  • Nice to have: 
    • Mobile app development (iOS/Swift, Android, React Native)
    • Built React web apps
    • Worked in/understands a sales organization
    • Built apps using Twilio’s API
    • c# or Java backend experience
    • Engaging presentation skills

What

As a Software Engineer, you will live the Twilio Magic values:

  • BE AN OWNER: Autonomously drive highly impactful initiatives and projects forward while delivering on-time and even better ahead of schedule. Make build and architecture decisions today with the long-term view in mind.
  • WRITE IT DOWN: Document! Make it easy for others to use, and understand your demo without needing you. Create system-level architecture diagrams and share it with your team.
  • DRAW THE OWL: Build reliable and robust product demos while navigating ambiguous product requirements. Define new and better ways of elevating demos at Twilio.
  • EMPOWER OTHERS: Empower Twilio teams to present compelling demos to customers that exceed their expectations while also telling a story. Collaborate extensively with your teammates and others teams (Product, Engineering, Sales, Marketing) by communicating early, often, and with clarity.
  • RUTHLESSLY PRIORITIZE: Your time is precious. Focus and prioritize your work while bringing only the most impactful ideas that will benefit our customers to life.

Why?

As a Software Engineer on the Demo Engineering team you will elevate demos at Twilio. You will use your engineering skills to create, maintain (wear an on-call pager), and scale a demo platform for a global user base. In addition, you will help build enhanced demo tools that allow our sales teams at Twilio to exceed their targets. In this hands-on role, you'll also become an expert in building with Twilio’s APIs, Twilio Flex, Segment and all other Twilio platform capabilities. You will be a critical part of the Solutions Engineering organization and you’ll collaborate closely with our global teams to ultimately dazzle and inspire our customers.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our beautiful office in Sao Paulo, Brazil. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday Night dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.   

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International - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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