Data Analyst

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is seeking a Data Analyst to join our Go-To-Market (“GTM”) Finance team. This will be a highly visible role, helping to guide the company revenue forecast and reporting on core revenue metrics. You'll primarily partner with R&D finance, marketing, sales and product teams to help investigate data, forecast revenue, model the financial impacts of investment strategies and recommend revenue maximizing initiatives. You’ll develop data driven analyses that use sales insights and product framework to help advise our revenue forecast & drive business decisions. Additionally, you’ll collaborate across the FP&A team to help automate and improve processes and complete other ad hoc projects.

Who?

Twilio is looking for an individual who lives the Twilio Magic and is eager to bring their financial, analytical, and data skills to a collaborative team-based working environment. For this highly impactful role, we seek someone who (has):

  • 2+ years of experience working with big data using scripting languages such as Python. SaaS experience preferred but not required. 
  • Excels at balancing multiple priorities, is eager to make an impact on the business, and motivated and able to collaborate across cross functional teams to seek complex problems.
  • Driven curiosity about understanding key drivers of a complex business.
  • Desire to build predictive and other ad-hoc models.
  • Expert skill level with analytical tools (e.g. Excel, Tableau)
  • Expert skill level with scripting tools such as Python or R required. 
  • Experience developing, maintaining and updating scripts to automate workflows and generate reports highly desirable.
  • Familiarity with SQL and ability to self-serve data.
  • Understanding of P&L components, unit economics and common SaaS metrics preferred but not required.

What?

As a Data Analyst, you will:

  • BE AN OWNER: Be responsible for understanding the core drivers of revenue to enable forecasting and analysis. Deep dive into metrics and data to deliver impactful large-scale analyses. You will support the entire GTM Revenue team.
  • DRAW THE OWL: Build, support, and maintain predictive and other ad-hoc models to support business decisions.
  • BE BOLD: Have strong intellectual curiosity to partner with teams throughout the business to understand the available data and existing models that can be demonstrated. Build analyses for understanding customer traffic patterns and churn across products.
  • EMPOWER OTHERS: Partner with R&D Finance, Sales, and Marketing to resolve core levers of our business and to identify revenue maximizing initiatives.

Why?

Twilio is a complex, high-growth, and constantly evolving business. The Finance team is central to Twilio’s decision making process and the GTM Finance team guides company investment decisions to maintain Twilio as the platform to fuel the future of communications. The GTM Finance team is passionate about decision making powered by data and analysis. Our high visibility group considers analytics to be a core strength, and we continue to make investments in our people and processes to deliver high quality, impactful insights as early as possible. 

As a Data Analyst, your ability to crunch large amounts of data will be critical in identifying early trends and recommend a course of action and will play a critical role in charting Twilio’s future.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to taking on hard problems and crafting your own ideas. We have a cultural foundation built on diversity, inclusion and innovation, and we want you and your ideas to thrive at Twilio. Come join us.

Where?

We employ diverse talent from all over the world, and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $61,888.00 - $77,360.00

Rest of Colorado:

Salary Range: $54,152.00 - $67,690.00

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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