See yourself at Twilio

Join the team as our next Commercial Counsel!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and innovators to help fuel our growth momentum.

About the job

We are looking for an experienced attorney to join the growing commercial legal team. You will partner with the enterprise sales team to manage the full life-cycle negotiation of complex enterprise sales deals.

Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skills and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company.

Responsibilities

In this role, you’ll:

  • Take ownership of the drafting, review, negotiation, and management of a wide range of legal agreements. Advise Twilio’s internal clients on contract interpretation and negotiation. Champion Twilio’s mission, ethics and integrity by ensuring Twilio’s compliance policies are in practice and protect the company from risk, stay in sync with all applicable local laws and regulations, and are in line with Twilio’s values.

  • Seek to understand the context of the positions of Twilio’s customers and the requests from Twilio’s internal clients. Strive to solve problems and address issues from their perspectives.

  • Evaluate which matters and issues are most worthy or in need of your attention at any given time.

  • Train and advise contract specialists on the legal team on the preparation, negotiation and execution of form-based agreements.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • J.D. with strong academic credentials and demonstrated record of success as a lawyer

  • Member of local State Bar or eligible to register as Registered In-House Counsel

  • 5+ years of commercial transactions experience with at least 3 years of negotiating complex technology transactions (e.g., SaaS)

  • Experience supporting a large sales organization

  • Ability to structure, draft and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, Non-Disclosure Agreements, etc.

  • Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice and recommendations that properly balances the legal risk and business reward

  • Able to take complex legal concepts and explain them in a way that allows a non-lawyer to understand the issue and the associated risk

Desired:

  • Outstanding communication skills, both written and verbal, including the ability to advocate for a position while maintaining a collaborative and open-minded approach

  • Ability to triage a heavy workflow, setting appropriate expectations with internal clients and delivering results efficiently

  • Good sense of humor, disdain for drama, interest for learning new things, and desire to get things done

Location

This role can be located remotely and can be anywhere in the United States.

Approximately 10% of travel is expected.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to spark your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.


In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well with compensation that aligns with your location.

Colorado applicants:

  • The estimated pay range for this role, based in Colorado, is $116,300 - $182,758.

  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accomodations@twilio.com

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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