Because you belong at Twilio

The Who, What, Why and Where

Twilio is looking for a Salesforce Developer to join the Sales Operations team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape. This role will report into the Salesforce Developer Manager on our Sales Efficiency team in our Sales Operations organization. 


Twilio is looking for a Salesforce Developer who lives the Twilio Magic. You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle sophisticated problems, has a "can do" attitude, and is comfortable asking questions.

  • 5+ years experience with Apex, Visualforce, SOQL, Javascript with Agile development practices
  • Knowledge on coding standard methodologies and experience in Salesforce Lightning Design System
  • Experience in identifying common blind spots and bugs in Salesforce and working with and optimizing millions of rows of data
  • Experience in Angular, CSS, HTML, jQuery, SOQL and GIT or SVN and proficiency in developing unit tests with assertions for core functionality
  • Ability to translate technical requirements into independent features for development and experience on debugging and troubleshooting 
  • Experience in SQL, Python, Scala with familiarity working with a Pay-as-you-go business model
  • Experience with projects on custom forecasts and product schedules
  • Experience developing and deploying through Heroku
  • Good to have C# knowledge


As a Salesforce Developer, you will be responsible for development on key projects while ensuring quality and extensibility of our Salesforce codebase. With your mastery in Apex and other coding languages, you will be owning the end-to-end development of custom tools and features, from solution design to deployment.

As a Salesforce Apex Developer, you will live the Twilio Magic values: 

  • BE AN OWNER: Work with Sales Operations Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.
  • DRAW THE OWL:  Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.
  • RUTHLESSLY PRIORITIZE: Develop accurate estimates on level of effort for timely project execution.
  • WRITE IT DOWN: Review and assure quality in all code entering our codebase.
  • DON'T SETTLE: Continually evaluate and refactor our existing codebase for increased extensibility.


The Sales Operations team is crucial for the success and scalability of our sales organization and its supporting teams. We are the custodians of the systems, processes, and data that power the day-to-day interactions across the sales organization and lay the groundwork for future initiatives. This is an opportunity to come in early and shape the future of a growing development team. You will have the opportunity to learn and grow your development skills alongside our solution and technical specialists, and deeply engage with end users that provide the feedback needed for you to master your trade.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our RMZ Ecoworld office in Bangalore. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, daily catered breakfast and lunch and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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