Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Partner Development Manager to be a key leader in the evaluation and execution of inorganic growth opportunities for Twilio globally. 

Would you like to help shape the future of Technology Partners at Twilio?  We are seeking an exceptional and passionate Partner Development Manager to join our Global BD organization. This individual will help drive long-term initiative goals by managing and growing Twilio’s most strategic partnerships. To be successful in this role, you will demonstrate your business acumen, have a bias towards action,  have a passion for channel sales, and  are known for rolling up your sleeves to get the job done.


  • 5+ years of experience in sales or partner management within the cloud industry, contact center experience a plus
  • Experience developing pipelines, forecasts, and executing with internal and external sales teams to meet and exceed targets
  • Escalating and presenting business development strategies and key issues to senior management
  • Ability to execute growth efforts, including account management, to accelerate revenue growth in a partnership
  • Demonstrate ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
  • Adept in leading and managing without formal authority and bias to action within ambiguous and fast-paced environments
  • Bring data driven methodology and quantitative analytical skills
  • Highly collaborative, and partner-oriented professionally
  • Strong bias to action and excellent time management and prioritization skills
  • Exceptional verbal and written communication skills
  • A bachelor’s degree and prior work related experience or equivalent


  • As a Partner Development Manager, you will live the Twilio Magic values:
  • BE AN OWNER: Define, design, launch, and run strategic initiatives that contribute to our go-to-market plan; lead strategic partnerships, communicating proposals and updates to senior leadership
  • BE BOLD: Lead efforts to scale the execution of partner activities and market growth strategies by building relationships and processes that reach across all geos, territories, and channels, with the goal of driving revenue growth 
  • WEAR THE CUSTOMER'S SHOES: Create a strong partnership with sales, ensuring they are well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to effectively sell Twilio 
  • DON'T SETTLE: Be responsible for building a strategic business development plan that defines priorities, ensuring it is well aligned across Twilio  and executing the plan while working with key internal and external stakeholders

Partner Development Manager - Key Responsibilities: 

  • Develop forecast and meet and/or exceed annual revenue forecasts for partners 
  • Manage the inbound lead requests from the Twilio field org and partners 
  • Optimize and improve existing resell process while defining new processes to drive incremental revenue
  • Be the source of truth for the field org globally (Direct & ISVs) and their one-stop-shop for partners 
  • Create scalable enablement materials to keep up with Twilio’s rapid growth 
  • Facilitate relationships between Twilio’s field org and a partner’s field org 
  • Advocate for a bigger seat at the table for partners including speaking slots at SIGNAL, MDFs, & Twilio executive buy-in
  • Build key internal relationships with sales leaders across the globe 
  • In collaboration with PMM, drive GTM activities for partners that highlight a better together story to highlight a customer’s success using Twilio + a partner’s solution 


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Please note this position will be Remote based within the US.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

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