Because you belong at Twilio.

The Who, What, Why and Where

Remote First in Colombia or US; Bogota, Colombia

Twilio is growing rapidly and seeking a Tech Lead to lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. 

Who?

As a Tech Lead (L4) in the Account Security team, you will lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be sharing your technical expertise with other engineers and leading them through an accelerated learning process. 

You are intrigued by the intersection of the cloud, telecommunications and security spaces, and how to harness the power of SMS and voice to enable millions of consumers to securely sign up and sign in every day using the services from the global brands they trust. You enjoy the challenge of owning a mission critical service and engineering it to work reliably in any circumstance.

You are also passionate about collaborating with multiple R&D and product teams, crafting together microservices and APIs that developers around the world will maximize to deliver new applications. You have strong communication skills, and a belief that team output is more important than individual output. 

Minimum Qualifications

  • 5+ years experience in designing, building and operating high-scale, mission critical cloud based production systems
  • 5+ years of experience with at least two programming languages such as Java, Scala, Python, Ruby, JavaScript or Go
  • 2+ years of experience leading teams of engineers in an agile environment.
  • 2+ years of Experience with distributed caching systems such as Redis or Memcached understanding common use cases and performance pitfalls
  • Versed in concepts such as DDD, SOLID, Cloud Native Patterns, distributed systems and architecture. Capable of understanding pitfalls and anticipating common failure modes of a microservice environment
  • Strong communication skills: able to communicate effectively with technical and non technical partners in english
  • Passion for new technologies and proven capability in analysis and problem-solving

Preferred Qualifications

  • Track record as a full-stack engineer
  • Experience with AWS related technologies
  • Background in telecommunications domain
  • Experience as a tech lead

What?

As a Tech Lead, you will live Twilio Magic Values

Be An Owner, Ruthlessly Prioritize, Wear the Customer Shoes

  • Influence product roadmap,bringing technical insight about customer impact, risks, feasibility and architectural debts  
  • Take full end-to-end ownership of your services, from designing to operations and monitoring in production.
  • Drive architecture and build systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep raising the bar as solving small problems can bring big results. 

Empower Others

  • Conceive, design, and build infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
  • Be a technical reference for other members of your team as well as surrounding teams. 
  • Think of initiatives to raise the bar on our engineering practices

Write it Down

  • Draft technical proposals creating comprehensive business and architectural diagrams, leveraging technical feasibility and cost tradeoffs of solutions
  • Reason about maintainability, availability, reliability, scalability and performance of complex distributed systems
  • Review proposals of other members of your team as well as other teams of the organization providing technical guidance

Draw The Owl, Be Bold, Don't Settle

  • Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
  • Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.

Why?

Account Security Engineering is the founding team of our Bogota office. Our developers build the leading Authy multi-factor authentication app used by millions around the world. Every day we push the boundaries of web-scale service delivery, operating with utmost reliability the API services that secure the online presence of the biggest brands. We are passionate about crafting simple APIs that developers will love. 

By joining us you will have the opportunity to work with a team of bright and supportive professionals who will care about helping you on a successful career path.Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in either a remote location in Colombia or US - or in our Bogota, Colombia office. With the latter, you will enjoy our perks: catered meals, snacks, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

$132.928 - $182.776

Rest of Colorado:

$116.312 - $159.929

Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

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