Because you belong at Twilio

The Who, What, Where and Why

Twilio’s Sales organization is growing at a rapid pace, meaning an increased need for Sales Enablement to educate, train, and empower Sales reps to efficiently win more business. As the Growth Sales Trainer and Coach, you will work closely with Sales and Enablement leadership and partner with a team of cross-functional enablement team members to drive continuous development for our Sales team. As a member of the Enablement team, you will play a major role in coaching our reps and just in time enablement to assist in making it easier for them to succeed in their roles and meet their goals!


In order to be successful in this role, we are looking for someone who has:

  • 5+ years in technology sales
  • 3+ years in sales enablement
  • Direct experience training sales professionals (facilitation certification is a plus)
  • Proficient in Sales Coaching (Certified Miller Heiman or other recognized certification)
  • Act as a consultant, providing advice and strategies in their sales pursuits and customer engagement.
  • Strong program management skills and experience in bringing a cross-functional group together to accomplish a shared goal
  • Ability to stay organized, work in a fast paced environment, and meet deadlines
  • Familiarity with Google Suite and project management tools like Airtable
  • Strong verbal & written communication and presentation skills
  • Experience working in a fast-growing enterprise company, and the confidence & executive presence to get things done when a playbook doesn’t exist
  • Build coaching guides for sales management in partnership with Sales Manager Development Leader.


As the Growth Sales Trainer and Coach, you will live the Twilio Magic values:

  • EMPOWER OTHERS: Partner with sales representatives and sales leaders from the Growth Sales Team and build a personal relationship to act as consultant to assist them in up-levelling their sales skills.
  • RUTHLESSLY PRIORITIZE: Workwith the Growth Sales Leaders and Enablement business partners to understand and identify how to prioritize any individual sales coaching needs.
  • BE AN OWNER: Gain deep understanding of the Growth GTM strategy and how they win deals.
  • DRAW THE OWL: Design a program that is complementary to any quarterly enablement or initiatives and is blended into the growth enablement strategy.
  • Regular communication with all business partners to keep them informed of all ongoing and upcoming programs for the field.
  • BE INCLUSIVE: Partner with Growth Enablement Business Partner, Growth Sales Leadership and Snr. Director of Onboarding to help work on the dedicated track for Growth Sales Reps onboarding to fast track role specific needs.
  • WRITE IT DOWN: Regular Reporting on key landmarks and critical metrics by individual/teams.


Twilio is transforming the way the largest companies in the world communicate by empowering developers to build any customer experience they can imagine on a scalable, trusted and flexible platform.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.


We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

Apply for this Job

* Required


Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at


USA - Self-Identification of Demographic Information

Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

Voluntary Self-Identification of Gender

Voluntary Self-Identification of Race/Ethnicity

Voluntary Self-Identification of Veteran Status

Voluntary Self-Identification of Gender Identity

Voluntary Self-Identification of Sexual Orientation