Because you belong at Twilio

The Who, What, Why and Where

Twilio UX is growing rapidly and we are seeking a Product Design Intern to join us in the Summer of 2021. In this role, you will collaborate with multidisciplinary teams to discover, define, and design experiences that give developers and businesses around the world the ability to create communication applications. You will be part of a growing and diverse group of designers, helping to build and shape our design culture.

Who?

We are looking for a designer who lives Twilio Magic and takes a holistic, human-centered approach to design. They are also:

  • Currently pursuing a BS/BA or a higher degree in design, HCI or a related field.
  • Familiar with the user-centered design process that comprises: research, design, prototyping, presentation, and soliciting feedback.
  • Can share a portfolio with usable and lovable designs that demonstrates an understanding of user-centered design methodologies.
  • Strong sense of curiosity and a mindset to learn and grow.
  • Attention to detail, organization, and a sense of ownership.

What?

As a product design on the Twilio UX team you will live the Twilio Magic:

  • BE AN OWNER: Assist in building products that our customers love using a data driven product development process.
  • BE INCLUSIVE: Get to know how the UX team works and partner with other teams, like product management and engineering.
  • DRAW THE OWL: Work on a project where you’ll experience the full breadth of the product development process that includes problem validation with research, solution exploration and creating refined solutions.
  • DON’T SETTLE, RUTHLESSLY PRIORITIZE: Participate in team project recaps by presenting your own work and providing thoughtful feedback on other’s work.
  • EMPOWER OTHERS: Contribute to the creative and supportive culture of the Twilio UX team.

Why?

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we’re dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.

 

Salary:

Denver/Boulder Metro: $33 per hour

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

 

Healthcare Insurance 

  • Prescription Drug
  • Medical
  • Dental
  • Vision 

 

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

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Twilio is proud to be an equal opportunity employer

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodation@twilio.com

 

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate.  Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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