Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking an experienced second line manager to lead our Growth (SMB) sales segment. As the Director, Growth Sales, you will be responsible for leading a team of first line managers and bring strategic vision and innovative approach to expand the Growth sales teams responsible for selling all of our products to this segment. Reporting to the VP, Growth Sales, you will play a key role in generating new revenue, building sales process and design, and creation of efficient programs that deliver high rep productively in a model that allows us to scale quickly with success.

Who?

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of managing and leading sales managers and full cycle sales reps.  They also have:

  • 8+ years of technical solutions selling experience, including 3+ years in sales leadership, and 1+ years managing sales managers 
  • A solid understanding of selling cloud, API’s, communications, PaaS or consumption based technology experience where customer relationships are dependent on technical performance
  • Experience in defining goals and processes that drive net new business results within the SMB space
  • Ability to evaluate teams, develop and reshape them as necessary while mentoring and inspiring them to drive continually improving results through strong leadership
  • Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
  • Bring data driven methodology and quantitative analytical skills, including pipeline management and forecasting
  • Excellent time management/prioritization skills
  • Strong verbal and written communication skills
  • A bachelor’s degree and prior work related experience or equivalent

What?

As a Director of Growth Sales, you will live the Twilio Magic values:

  • WEAR THE CUSTOMER’S SHOES: Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners. You must love talking to all types of customers about building their businesses and helping them drive innovation across many different types of use cases centered around how our customers communicate with their customers.
  • EMPOWER OTHERS: You will support your team by helping them build and progress pipeline, work across functions to execute complex deals and lead strategic prospect and customer meetings. You will conduct weekly 1:1's with each team member, provide tactical and strategic deal guidance, motivation, and career development. 
  • BE AN OWNER: You are customer focused, metrics driven, embrace a consultative sales philosophy, and are passionate about helping your team succeed.
  • RUTHLESSLY PRIORITIZE: Run a disciplined forecast, consistently overachieve on goals, and present guidance to executive management
  • DON’T SETTLE: Hire and lead an A-team of Growth AE’s and Manager, Growth Accounts to deliver optimized margin and gross profit results every period

Why?

The Growth Sales team is a strategic component to our go-to-market strategy.  With an ever growing amount of companies being created, along with companies that have been around for many years - our SMB customers are the bread and butter when it comes to companies creating a customized platform for their communication needs.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our Atlanta office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender, race and ethnicity, sexual orientation, gender identity, and veteran status. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs!

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