Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Director to head up our International Enablement Business Partners and our Specialist Business partners providing global coverage. This leadership role will be instrumental in understanding our strategic GTM Strategy and identify and prioritize enablement opportunities within our selling organizations. This individual will be responsible for giving our international and NA teams the tools, resources, skills, and knowledge necessary to accelerate ramp times, as well as improve overall effectiveness and efficiency to demonstrate differentiated value to our customers. They will also be on point to drive, support, and execute numerous global enablement efforts based out of corporate.  

Who?
Twilio is looking for a team player who lives the Twilio Magic and has demonstrated success in prior roles.

  • Proactively engage with executive leadership to identify, prioritize, and execute quarterly sales enablement plans; create and maintain a single source of truth for all enablement activities across the span of control.
  • When developing plans, always thinking about the sales supporting roles and our partners and how we can enable them to be an extension of our sales team
  • Identify gaps in knowledge and processes and work with necessary leaders to ensure rapid deployment of training and tools needed to address.
  • Drive community and collaboration through the Enablement Councils
  • Have a deep understanding of stakeholders business priorities and their quarterly initiatives.
  • Using our enablement metrics identify trends and gaps in skills and create personal plans to assist.
  • Ability to lead a virtual team across different cultures and geographies
  • Working with our content shared services team to help design, build create and drive knowledge acquisition and skills development
  • Be maniacal about metrics and impact on business using enablement strategies

What?
As a Business partner  you will live the Twilio Magic values:

  • WRITE IT DOWN: Analyze strategic markets and provide key findings to internal stakeholders.
  • DRAW THE OWL: Identify and qualify new inorganic growth ideas from internal and external sources and drive end-to-end execution of M&A. 
  • BE AN OWNER & BE BOLD: Lead or assist in all aspects of transactions, including strategy formation, developing business cases, deal execution, and integration.
  • EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and have significant exposure to our executive leadership.
  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in evaluating opportunities, conducting due diligence, and negotiating agreement terms.

 Why?

The Sales Enablement team is central to Twilio’s continued accelerated growth. We are responsible for all aspects of new sales hires’ onboarding and continuous education experience, and for delivering high impact training and accelerating the sales process. We work closely with senior leadership and product teams to align with company and organisational strategy.

Twilio is transforming the way the largest companies in the world communicate by empowering developers to build any customer experience they can imagine on a scalable, trusted and flexible platform. 

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas.  We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.

Where?

This role will be based in our London office. We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

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