Because you belong at Twilio.

The Who, What, Why and Where

 

Twilio is growing rapidly and seeking Senior Software Engineers at multiple levels to be key members of our Consumer Trust team in Bangalore, India.  You will be joining one of the first teams of engineers in our new Bangalore office, with an opportunity to help define our technical and team culture in India. You will also help us build solutions that prevent fraud and abuse, ensuring that Twilio is the leader in trusted communications. A successful candidate will be a self-starter, embody a growth mindset, collaborate effectively, can mentor junior engineers and         operate highly resilient services.You will be joining one of the first teams of engineers in our new Bangalore office, with an opportunity to help define our technical and team culture in India. A successful candidate will be a self-starter, embody a growth mindset, collaborate effectively, can mentor junior engineers and operate highly resilient services.

 

Who?

Twilio is looking for a strong technical Engineer who lives the Twilio Magic and has a demonstrated track record of shipping high-quality software.  They also have:

  • A Masters or Bachelors degree required.
  • 5+ years of experience developing highly-available web applications using React JS or Angular required.
  • Design systems that simplify and enhance user experience.
  • Experience developing RESTful services.
  • Strong computer science fundamentals in data structures, algorithm design, problem solving, and complexity analysis
  • Solid understanding of MVC, and strong OO skills with demonstrated experience in developing complex, reusable APIs
  • Apply software engineering best-practices, create quality solutions and designs using SOA methodology and messaging technologies.
  • Deep understanding of high traffic, highly scalable, complex web applications
  • Solid understanding of the full software development life cycle and software engineering best practices
  • Understanding of persistence systems RDBMS/ NoSQL like MySQL, Dynamo DB, Cassandra etc.
  • Communicate effectively with business owners to understand problems and propose innovative solutions.
  • Experience developing products on AWS or Google Cloud Services.
  • Strong expertise in troubleshooting complex production issues. 
  • Strong belief in automation over toil. 



   What?

As a Front End Engineer:

  • Work with a small and collaborative team, whiteboarding ideas, building APIs, products used to protect Twilio and its customers, as well save significant revenue loss while contributing to customer engagement and consumer trust.
  • Help more junior developers by mentoring them, providing guidance, and positively influencing their careers.Work on full-stack development of platform tools and web services.
  • Write unit tests and functional tests in a continuous delivery environment.
  • Manage highly critical risk platform tools and vendor applications in the cloud.
  • Own reliability for the team’s services and participate in an on-call rotation.
  • Should be able to adapt to prioritizing multiple issues in a high-pressure environment.
  • Should be able to understand complex architectures and be comfortable working with multiple teams.
  • Ability to conduct performance analysis, capacity management and troubleshoot large scale distributed systems.

 

Why?

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.

 

The Consumer Trust Team is central to Twilio's continued growth. Our mission is to prevent consumer harm by offering products and services that protect our customers and help them authenticate their users. We also ensure that every call, email and message that is made using our service is wanted, safe and legal.  To do this we need to continue to develop and evolve our products and services and ensure they are able to scale; driving Twilio to new heights of scale.



Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

 

This position will be located in our office in Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.



About Us

 

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

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