Because you belong at Twilio

The Who, What, Why and Where

As a Software Development Engineer on our Infrastructure Engineering team you will be playing a crucial part in ensuring engineers at Twilio deliver software quickly, confidently, and with high quality. You will be building solutions to enable our engineers to develop, test, deploy and observe their applications through tooling and automation.  We do this by leveraging technologies like AWS, Kubernetes, Terraform, Buildkite, Chef, and modern GitOps methodologies, either through building our own services or contributing to open source projects. In this role, you will apply your passion for automation to build and evolve our developer ecosystem.


  • 2+ years of software development experience (Golang preferred)
  • Previous exposure to some of the following solution; CI/CD Systems (Buildkite, Argo CD, Jenkins, Travis, etc.), Artifact Repositories (Artifactory, Yum, Docker Registry), 
  • Experience developing and delivering software using Containers/Kubernetes
  • Experience with Linux & Docker required
  • Understanding of AWS or other public cloud providers
  • Experience running production infrastructure and services 
  • Listen, present, and question effectively
  • A tenacious learner, curious and constantly pushing the boundary of what is possible
  • A highly effective collaborator, you work with your team toward common goals
  • Self Driven; take complete ownership of your tasks and champion efforts to get your tasks to completion
  • Strong customer focus, enabling fellow engineers to efficiently operate on our platform
  • Degree in Computer Science or similar experience


  • Experienced Golang developer
  • Experience with source code management solutions
  • Experience with infrastructure as code (Ansible, Terraform, Chef, Puppet, etc.)
  • Experience with artifact management solutions (Artifactory)
  • Experience with ReactJS/TypeScript
  • Experience with Kubernetes and Helm



As a Software Development Engineer on the Infrastructure Engineering team , you will live the Twilio Magic values:

  • DON’T SETTLE: Promote passionate DevOps culture that is driving massively scalable, highly reliable, resilient services in a fast growing customer and engineering focused company
  • Contribute to systems that evolve and improve CI/CD processes
  • Help resolve technical issues/blockers as a developer on the team
  • DRAW THE OWL: Identify and qualify new tooling and approaches from internal and external sources to increase productivity in software development at Twilio. 
  • Perform thorough and thoughtful code reviews to help maintain high standard of code quality
  • EMPOWER OTHERS: Work with teams across the company to troubleshoot/determine resolution for complex issues
  • WEAR THE CUSTOMER’S SHOES: Develop tools and automation which eliminate manual activities, increase stability, and improve visibility
  • Develop monitoring, telemetry, and diagnostics to early-detect and minimize quality of service impacting events
  • BE AN OWNER: Be creative, take your own initiative and solve some of our most challenging problems


The Infrastructure Engineering team is central to Twilio SendGrid’s Email Platform team, enabling internal customers to make reliable, repeatable, and safe deployments to our Kubernetes platform. We work with engineering leadership and architects to build, deploy, and release new features integral to our businesses’ plans for increased revenue, platform reliability, increased engineering velocity, and excellent customer service. When engineers go fast, the company goes fast. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we are dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our office at 1801 California Street  Suite 500 Denver, CO 80202. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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