Description

Joining TWG means working on incredible projects, mastering your craft, enjoying competitive benefits and working among the best in your field.

We are currently looking for a Project Manager to join our growing web team at our downtown Toronto studio. You’ll help us to plan and execute beautiful, effective websites and eCommerce shops for a variety of clients. You’ll manage multiple concurrent client projects and priorities, with both internal and external stakeholders. It is an opportunity to build experience towards client services, project management and strategy, process creation and team leadership.

About the Job

Responsibilities

  • Empower client and project teams through close, collaborative partnership while proactively addressing issues in order to deliver the highest levels of customer satisfaction
  • Facilitate consistency of project execution and process development, capturing key project metrics and disseminating reports to highlight studio-level progress
  • Ensure project success by taking ownership over project plans, status, scoping and strategy
  • Lead stand ups with account managers, business development, engineers, designers and QAs to keep a pulse on team blockages
  • Help drive client satisfaction with timely and frequent communication, and clear schedules of milestones, deliverables and project-related activities
  • Help to refine the way we build marketing and eCommerce websites using current features and functions of platforms like Shopify and Wordpress

Minimum Requirements

  • 2+ years experience leading multiple projects in a digital services environment 
  • Proven organizational ability with the ability to manage and prioritize competing deliverables
  • Keen attention to detail and appreciation of how user experience can elevate a brand or company
  • Clear and concise communication delivery (oral and written) in a high-frequency environment
  • Strong issue mitigation, problem solving and the know-how to deliver excellent customer service
  • Demonstrated passion for technology and a keen sense of what makes a strong web experience

Nice to Have

  • Community presence including active blog posts, speaking engagements and presence at meetups
  • A knack for technology and an eye for design
  • An understanding of different workflow principles, design sprints and other frameworks for project management

About TWG

What we value

TWG is championing a revolution in software design, turning traditional engagements into lasting partnerships that create real value for everyone involved.

Perks:

  • Friendly environment with flexible office hours
  • Competitive salaries
  • 15 days of paid vacation
  • Paid sick days
  • Health benefits: prescriptions, dental, vision, and insurance
  • Hardware credit
  • Paid phone plan
  • Paid parental leave
  • Corporate gym rate and allowance
  • Learning culture: in-house lunch and learns, conferences and training courses
  • Stocked kitchen with healthy treats, juices, coffee and premium beer
  • Company retreats and socials
  • Casual dress code
  • Pet-friendly office

We encourage applications from candidates of colour, women, queer candidates, candidates with family caregiving responsibilities, immigrant candidates, transgender candidates, and candidates with disabilities.

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