This role is located in Tucson, AZ, with Work-from-Home flexibility.

You can apply to the job with this email address:pmo__sr__technical_writer_ii_39b6e0972us@ivy.greenhouse.io

Company Overview

Come join a higher calling and find a deeper purpose!   

As a multi-national Artificial Intelligence Technology Company, we are at the epicenter of the Autonomous Vehicle Universe. Our breakthroughs are leading the industry in autonomous trucking.  

While inventing the framework of Autonomous Driving, our current fleet of autonomous Trucks are helping communities receive much-needed supplies and medical equipment around the clock.   Our people are some of the most talented engineers and contributors who are leaving behind a historic legacy.  

TuSimple was founded half a decade ago with the goal of bringing the top minds in the world together to achieve the dream of a driverless truck solution. With a foundation in computer vision, algorithms, mapping, and Artificial Intelligence, TuSimple is working to create the first global commercially viable Autonomous Freight Network. 

 

Opportunity Overview 

We are seeking an experienced, and motivated Senior Technical Writer to join our team! 

In this role, you will conduct extensive research and partner with cross-functional teams to convert highly technical information into useful, detailed, clear documentation and resources - that align with safety standards and requirements. You will use vast experience and highly developed skills to develop technical manuals, engineering documentation, procedures, program deliverables, and other technical documentation. 

You will also support the development and implementation of best practices and standards for the team, including the establishment of documentation templates for various classifications of information and communication channels. The Senior Technical Writer II is the ultimate business translator, ensuring that all (internally and externally) are able to clearly understand TuSimple’s product functions, requirements, and all other technical documentation.  

Join us and be a part of excellence!  

 

Role Responsibilities

  • Produces technically accurate, concise, and well-written user documentation while adhering to a structured style guide
  • Conducts research, works with internal resources, interviews cross-functional team members, and attends engineering meetings to gather, write, and publish technical information for a variety of audiences
  • Develops documentation plans, including schedules that align with product milestones and deadlines
  • Collaborates with cross-functional engineering groups to develop a thorough understanding of TuSimple products, capabilities, and processes
  • Interviews engineers for information and context and transforms notes into pieces that are compelling for both a technical and non-technical audience, and that makes it clear why the products and associated technology matter
  • Leads the development and revision control of manuals, procedures, deliverables, reports, and other technical documentation
  • Writes, formats, edits, reviews, and proofs procedural and technical information for technical and non-technical readers
  • Collects drawings, photos, and technical information to comprehensively organize and write technical material
  • Gathers and analyzes technical and product information from various sources to document new or changing product functionality
  • Maintains up-to-date technical and API documentation, release notes, and internal company documentation
  • Standardizes the format, style, and flow of manuals. Maintains style guides and work instructions for documented best practices
  • Publishes and maintains templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring consistency
  • Strategically recommends appropriate mediums, such as manuals or videos, for messages or audiences
  • Utilizes a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases
  • Mentors more junior team members, and reviews their work product, as needed.

 

Experience & Skills Required 

  • Bachelor’s Degree in English, Journalism, Technical Communications, Engineering, Computer Science, technology or related field.  
  • 6+ years of technical writing experience, preferably in autonomous driving or another highly regulated/safety sensitive industry
  • Ability to manage task and information flow using collaboration software such as Jira, Confluence, Wiki, SharePoint
  • Experience using advanced authoring tools, such as Microsoft 365, Google Workspace, FrameMaker
  • Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc., using Visio and Snagit
  • Experience with content reuse and the use of conditional text to create custom content for specific audiences
  • Experience in creating documentation for audiences with different levels of technical skill
  • Demonstrated experience in technical writing including developing communications deliverables such as web application/engineering documentation, operational procedures, and plans
  • Demonstrated ability to plan, develop, organize, write, and edit operational procedures and manuals using fluid technical writing and editing skills
  • Demonstrated experience building and improving processes, standards, templates, and tools which promote continuous improvement and quality
  • Experience creating PDFs using Adobe Acrobat
  • Experience using CAD programs and interpreting production drawings, electrical schematics, and system diagrams
  • Strong technical background in Artificial Intelligence (AI), Machine Learning (ML), or software systems; ability to read some programming code
  • Experience writing content for software applications using a CMS
  • Excellent communication and interpersonal skills; an ability to integrate quickly into technical teams, build rapport, and collaborate
  • Experience collaborating with team members in person and via remote meetings, Slack, and email. High technical aptitude; ability to quickly learn technical information in an array of domains, and communicate that information in new/differing ways
  • Exceptional interpersonal, oral, and written communication skills. Capable of listening and obtaining clarification, changing approach or method to best fit the situation. Able to effectively partner with cross-functional teams to coordinate activities and accomplish goals
  • Accuracy and attention to detail; understands the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy
  • Creative; able to think about concepts in a variety of ways and from a variety of perspectives
  • Proven ability to collaborate and effectively communicate as part of a team, while effectively managing and prioritizing multiple requests and complex projects simultaneously
  • Proven ability to work in a matrix organization, tech start-up experience preferred. Ability to proactively and effectively collaborate cross-functionally
  • Established history of taking a thoughtful action-oriented approach for meeting the demands of multiple internal customers and operational needs
  • Self-starter with a proven ability to work independently, under firm deadlines in a fast-paced environment
  • Proven ability to solve complex problems, work with ambiguity
  • Strong organizational skills, ability to coordinate multiple tasks and support projects of varying complexity in parallel within tight deadlines.

 

TuSimple Benefits

  • 100% employer-paid healthcare premiums for you and your family
  • Breakfast, lunch, and dinner served every day
  • Full kitchens on every floor with unlimited snacks, drinks, special treats, fruits, meals, and more
  • Gym membership reimbursement
  • Monthly team building budget
  • Learning/education budget  
  • Employer-paid life insurance
  • Employer-paid long and short disability

 

TuSimple is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.


This role is located in Tucson, AZ, with Work-from-Home flexibility.

You can apply to the job with this email address:pmo__sr__technical_writer_ii_39b6e0972us@ivy.greenhouse.io

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